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Oferta pracy
Global Quality Services Director
McCormick Shared ServicesAbout the company
- offer expired a year ago
- contract of employment
- full-time
- director
- hybrid work
- remote recruitment
- Запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
- Manage and oversee Global Quality Services Team, including management of global customers portfolio, global certification scheme and global safety data sheets operation. This role will be responsible for management of all quality services processes, systems & tools.
- Manage domestic & international food safety, quality and supply chain issues. Conduct risk assessment and generate analysis report to take preventive and corrective measures. Effectively escalate issues to appropriate regional and corporate QA functions.
- Manage the overall effective operation of the Global Quality Services team to achieve agreed Key Performance Indicators, including service levels delivery, volume, data quality and overall service satisfaction.
- Manage talent within Quality Services team function consistent with talent strategy and high-performance culture, providing coaching, counselling, training and team development.
- Lead the team in establishing a culture of continuous improvement midst through enhanced cost effectiveness and the pursuit of service excellence.
- Resource allocation and management of external supporting resources when needed.
- Partner with Regional Regulatory Business Partners, Reginal QA, COE function and other, cross-functional key stakeholders to deliver ongoing efficiency improvements through operational developments, process re-engineering and technology enhancements.
- Maintain good relationship with internal and external customers and transferring knowledge as required to Quality Services Team
Our requirements
- Master’s degree preferably in a Food Science and related discipline
- Minimum of 5+ years in senior technical roles in the food industry or similar area
- Exposure to food industry, including knowledge of food standards, microbiology & Food Safety
- Minimum of 3+ years in leadership position
- Excellent customer service skills, relationship building, influencing, and teamwork skills
- Excellent leadership capabilities, presence and credibility
- Ability to partner with a variety of stakeholders to define common objectives and strategies to achieve business results
- Proven effective business and project management
- Good organisational skills, and ability to prioritise workload across team members
- Fluent English, other languages is a plus
What we offer
- Performance-driven annual bonus
- Access learning resources
- Employee assistance program for employees and their families (EAP)
- Possibility of joining different company committees and boards including various charity initiatives
- McCormick’s spices and herbs for employees
- Summer working hours
- Ability to work in an international environment and participate in global projects
- Glasses refund
- Company mobile phone and internet package for remote work purposes
Benefits
- private medical care
- sharing the costs of professional training & courses
- life insurance
- retirement pension plan
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
The Global Quality Services Director is responsible for strategy development and execution for Certification, Customer Portals, MTP, Assembly Specifications and Safety Data Sheets teams’ day to day operations. This role leads large-scale cross functional & cross-regional initiatives to deliver a strong result that enable a best-in-class technical service for both our internal and external customers in NA and EMEA regions.
McCormick Shared Services
At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.
Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With 12,400 employees around the world and more than $5 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers
While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Kamis and Galeo.
At McCormick, we have over a 100-year legacy based on our “Power of People” principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.
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