Oferta pracy

Global Resilience and Technology Risk Senior Manager - Maternity Cover

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
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HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Provide technical advice and support globally to ensure stakeholders understand and are aware of the control environment and assessment of Technology risk globally commensurate with the scale and nature of operations

  • Support the ORR Business & Functions team to explain, in non-technical terms, the impact of issues or events, and top and emerging risks that may require changes (for example, to controls, resources or business operations) to remain within respective Risk Appetites

  • Support the ORR Business & Functions teams to ensure risk and control owners have clear understanding of the effectiveness of the current control environment

  • Monitor the local external environment to get early sight of emerging Technology risks and provide detailed guidance on controls required to mitigate against them; build and maintain relevant cross-organisation and industry relationships

  • Deliver tailored and specific expertise across Technology risk enabling 1LOD to successfully deploy and operate mitigating key control

  • Provide technical guidance to support development and completion of ORR and regulatory reporting obligations (e.g. RAS, top & emerging risks, risk profile reporting, RMM, Board reporting where relevant, etc.)

  • Ensure the root cause of relevant global operational risk issues and events are fully understood and correctly treated

  • Ensure any concerns with key controls and material change programmes, relevant to Technology risk, are understood and escalated as needed

  • Work in conjunction with the ORR Business & Functions teams and 1LOD to escalate any matters when needed

  • Lead regulatory and audit engagement pertaining to Technology risk; ensure regulatory compliance for the Technology risk and timely completion of audit actions and findings

  • Support training and capability uplift for the ORR Business & Functions teams to ensure robust understanding of Technology risks.

Our requirements

  • Strong level of business knowledge and Technology risk expertise

  • Strong level of risk management knowledge and relevant experience

  • Comprehensive knowledge of the internal control environment

  • A BA or BS University Degree or adequate professional certificate in Technology Risk (preferred)

What we offer

  • Opportunity to convert STA role into long-term job in one of the largest banking and financial services organization in the world

  • Interesting path of career in an international organization

  • Language / Studies Reimbursement Scheme

  • Professional trainings

  • An environment where you will be given space to take ownership and accountability for your work

  • A Team of professionals that will help you develop & succeed

  • Exposure to all HSBC lines of business and markets

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

About the role

Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in.

Resilience Risk (RR) Specialists ensure high quality advice, expertise and guidance is available across for the following risk types:

1.Technology risk;

2. Data and information security risk;

3. Third party risk;

4. Contingency risk;

5. Physical security risk;

6. Building unavailability risk;

7. Workplace safety risk;

8. Payments and transaction processing risk

The RR Specialists operate on an entity-wide basis and must work closely with their RR peers, specifically, the ORR Business and Functions aligned roles, to support them by providing RR technical advice and guidance for their consumption and use in delivering their respective relationship management remits.

Additional Information

  • Maternity Cover until 31/10/2023

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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