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Global Trade and Receivables Finance Junior Analyst

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Work in Global Trade and Receivables Finance Team supporting HSBC Trade, Guarantee clients and transactions

  • Processing of Guarantees transactions by ensuring that they comply with international regulations and bank global operating procedures and policies

  • By ensuring that we always focus on providing first class customer service for all Trade and Guarantee products

  • Delivering high quality of phone contact with customers

  • Complete assigned tasks in the established timeframe as per process targets

  • Ensure that the productivity and quality levels are achieved as per the Service Level Agreements

  • Contribute to improve customer service, increase productivity

  • Work towards sustaining team spirit

  • Work on a hybrid set up (office, work from home)

  • Possibility of learning other Global Trade and Receivables Finance Products and Service as a part of the individual development plan agreed with Line Manager (Documentary Credits, Documentary Collections, Guarantees, Export Doc checking, Process automation and improvement projects)

Our requirements

  • Very Good English skills

  • Computer literacy

  • Strong analytical skills, attention to details

  • Communicative in other language will be an asset

  • Self-motivated work attitude which will allow working independently on job position

  • Very good communicative skills

  • Desire to achieve and go beyond targets

  • Experience in processing financial transactions within bank or BPO/SSC is an asset

  • Knowledge of the Factoring products will be an asset

  • Good to have - knowledge of Swift Standards regarding Trade transactions (including Payment related message type)

  • Willingness to work in European Working Hours

  • Additional language skill will be an asset (German, Spanish, Dutch, French, Czech, Italian, Maltese)

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city center of Kraków

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

The jobholder will work on a daily basis in Global Trade and Receivables Finance Team and will cooperate with other onshore teams and clients across Continental Europe.