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Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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HSBC Service Delivery (Polska) Sp. z o.o.

(Global Transformation) Business Analyst - afternoon shift

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Valid for 12 days
    until: 19 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Kraków

Your responsibilities

  • Business Analysts in HSBC lead key initial stages of projects and assist through to the closure

  • They are especially responsible for producing and documenting user stories/requirements and their traceability

  • They manage the change component of the projects making sure that it is expected and received well by the target audience.

  • They ensure adoption and deployment of the HSBC Business Transformation Framework, agile ways of working within the project and ensure adherence to regulatory requirements

  • They work closely with key delivery stakeholders to ensure alignment with the wider Wealth and Personal Banking change portfolio and the Group Strategy, Values and Behaviours

Our requirements

  • At least 5 years of experience on complex projects across countries or regions

  • Understanding of banking and/or financial services industry and/or shared services organisations

  • Experience in delivering significant change and cooperating with stakeholders in different locations

  • Experience in agile ways of working/tooling

  • Self-driven approach with ability to work under pressure

  • Excellent written and verbal communications skills

  • Ability to effectively run meetings in English over video or teleconference

  • Excellent problem solving ability

  • Experience in project tracking, reporting and governance

  • Working knowledge of Confluence and Jira

  • Project management certifications (Agile BA/PM, SAFe, Change Management or CBAP) are an advantage

Optional

  • Exposure to retail banking

  • Experience in an international organisation

What we offer

  • Stable and interesting job in professional team with international exposure,

  • Friendly and welcoming culture, focused on professional and personal development,

  • Access to professional training and professional qualifications,

  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally,

  • Consistent scope of responsibilities,

  • Private health care, employees’ benefits,

  • Flexible working model and possibility to work from home.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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