CREDIT SUISSE Poland

GM Client Onboarding EMEA

CREDIT SUISSE PolandO firmie

  • Wrocław, dolnośląskie

  • Ważna jeszcze 4 dni
    1 Marzec 2020
  • Pełny etat
  • Specjalista
Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
GM Client Onboarding EMEA #147755
Workplace: Wrocław
147755

We Offer

The main objective of the Global Markets Client On-Boarding Team is to provide support for Sales within the EMEA region for:

  1. On-boarding new clients to the firm
  2. Extending existing relationships within the firm
  3. Assisting in any projects that impact or are impacted by any of the above.

The Team coordinates the on-boarding process from front to back to move clients from ‘prospect’ to ‘customer’ in the shortest possible time, and provide a synchronized approach to servicing our clients. Work as a single point of contact for our clients and internal sales teams by tracking the pipeline of all onboarding, providing immediate advice on any account opening issue that is preventing or slowing business, ensure high standards of Ethics and Control are maintained during account opening processes, assist in ad-hoc / ongoing regulatory projects and improve quality of client static data on CS internal databases. The team provides a fast, efficient, streamlined and transparent on-boarding experience.

Responsibilities:

  • Provide full assistance to Front Office personnel on a/c opening including KYC, Credit and Legal processes including regular updates.
  • Understand and communicate account structures to Front Office staff, liaise with Client (and sales personnel where appropriate) to obtain required information, and coordinate delivery of appropriate documentation to various internal partners (e.g KYCD, Client ID, Credit, or Legal) as appropriate
  • Take personal ownership for following up on all steps in the account onboarding process while maintaining a busy book of work and also providing a high level of client service.
  • Proactively follow up on legal negotiations, schedule calls (internal and external) to facilitate negotiations, and suggest solutions or escalate for approvals.
  • Become subject matter expert on regulatory framework driving account opening processes, and keep abreast of associated changes
  • Understand and communicate importance of Ethics & Control surrounding CS account opening processes and procedures.
  • Identify, investigate and escalate potential control issues regarding account opening processes.
  • Assist the Front Office to implement projects related to static data maintenance, "Know Your Client" reviews, regulatory changes and other general account related requirements

You Offer:

  • 2+ years of experience in Financial Services preferably in a Client Onboarding or KYC related role.
  • Knowledge of the operation and/or control environment (strongly preferred).
  • Proficient in financial/strategic analysis; ability to conduct complex analysis under tight timelines.
  • Knowledge of Excel, PowerPoint and Word.
  • Knowledge of ISDA Master Agreement and related Annexes (nice to have)
  • Highly motivated, willing to work in both team and independent situations depending on current workload.
  • Maturity to work with senior level professionals and external clients
  • Outstanding written and verbal communication skills in English.
  • Hardworking, ambitious individual with highly organized and efficient at multi-tasking is important.

Our benefit

  • Private medical care
  • Life insurance for employees and additional insurance options available for family members
  • Pension plan
  • Charity days
  • Training and development
  • Internal Mobility

Other optional

  • Language training course
  • Mentoring
  • Family – nurssery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

GM Client Onboarding EMEA #147755
Numer ref.: 147755

We Offer

The main objective of the Global Markets Client On-Boarding Team is to provide support for Sales within the EMEA region for:

  1. On-boarding new clients to the firm
  2. Extending existing relationships within the firm
  3. Assisting in any projects that impact or are impacted by any of the above.

The Team coordinates the on-boarding process from front to back to move clients from ‘prospect’ to ‘customer’ in the shortest possible time, and provide a synchronized approach to servicing our clients. Work as a single point of contact for our clients and internal sales teams by tracking the pipeline of all onboarding, providing immediate advice on any account opening issue that is preventing or slowing business, ensure high standards of Ethics and Control are maintained during account opening processes, assist in ad-hoc / ongoing regulatory projects and improve quality of client static data on CS internal databases. The team provides a fast, efficient, streamlined and transparent on-boarding experience.

Responsibilities:

  • Provide full assistance to Front Office personnel on a/c opening including KYC, Credit and Legal processes including regular updates.
  • Understand and communicate account structures to Front Office staff, liaise with Client (and sales personnel where appropriate) to obtain required information, and coordinate delivery of appropriate documentation to various internal partners (e.g KYCD, Client ID, Credit, or Legal) as appropriate
  • Take personal ownership for following up on all steps in the account onboarding process while maintaining a busy book of work and also providing a high level of client service.
  • Proactively follow up on legal negotiations, schedule calls (internal and external) to facilitate negotiations, and suggest solutions or escalate for approvals.
  • Become subject matter expert on regulatory framework driving account opening processes, and keep abreast of associated changes
  • Understand and communicate importance of Ethics & Control surrounding CS account opening processes and procedures.
  • Identify, investigate and escalate potential control issues regarding account opening processes.
  • Assist the Front Office to implement projects related to static data maintenance, "Know Your Client" reviews, regulatory changes and other general account related requirements

You Offer:

  • 2+ years of experience in Financial Services preferably in a Client Onboarding or KYC related role.
  • Knowledge of the operation and/or control environment (strongly preferred).
  • Proficient in financial/strategic analysis; ability to conduct complex analysis under tight timelines.
  • Knowledge of Excel, PowerPoint and Word.
  • Knowledge of ISDA Master Agreement and related Annexes (nice to have)
  • Highly motivated, willing to work in both team and independent situations depending on current workload.
  • Maturity to work with senior level professionals and external clients
  • Outstanding written and verbal communication skills in English.
  • Hardworking, ambitious individual with highly organized and efficient at multi-tasking is important.

Our benefit

  • Private medical care
  • Life insurance for employees and additional insurance options available for family members
  • Pension plan
  • Charity days
  • Training and development
  • Internal Mobility

Other optional

  • Language training course
  • Mentoring
  • Family – nurssery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

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