sharing the costs of sports activities
(GPB) Alternatives & Capital Markets Product Management Manager
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired 7 days ago
- contract of employment
- manager / supervisor
- remote recruitment
Development, launch and maintenance of UHNW (Ultra High Net Worth) Solutions and Alternatives & Capital Markets product for GPB (Global Private Bank) working closely with Global Heads of UHNW Solutions, Alternatives & Capital Markets Product, Global Functions and Local offices to ensure appropriate product approvals achieved through the applicable Global and/or Local Governance Committees.
Ownership and management of elements of Business projects covering GPBs UHNW Solutions and Alts & Capital Markets product, acting as Business SME.
Assisting with the design and implementation of new Target Operating and Business Operating Models to support the GPB UHNW Solutions and Alts & Capital Markets Product Business.
Managing 3rd Party Service providers engaged in the provision of UHNW Solutions and Alts & Capital Markets product services to GPB (where required).
Assisting with the oversight activities required for all outsource arrangements, (covering 3rd Party Service providers who support GPB UHNW Solutions and Alts & Capital Markets product), including the collation and timely production of KPI, KRI and metric data for submission to relevant committees.
Working with Global Heads of UHNW Solutions, Alternatives & Capital Markets Product and Local IPG COO teams (Investment and Products Group Chief Operating Office) to ensure outsource arrangements, procedures, processes and product reviews supporting GPBs UHNW Solutions and Alts & Capital Markets product are comprehensive and appropriately managed.
Continual streamlining, refinement, improvement, development and implementation of processes associated to the GPB UHNW Solutions and Alts & Capital Markets product offering.
Ensuring the correct implementation of new and revised Global HSBC policies which contain requirements pertaining to GPBs UHNW Solutions and Alts & Capital Markets product proposition.
Working closely with GPB Global Functions to ensure that the GPB UHNW Solutions and Alts & Capital Markets product offering remains compliant with Global HSBC policies and Local Regulatory requirements.
Identifying, managing and then owning the resolution of Operational Risks associated to GPBs UHNW Solutions and Alts & Capital Markets product including the design, implementation and operation of new Controls, updating and maintaining the related processes and procedure manuals, where appropriate.
Sharing Operational Risk issues identified in Local Booking Centres with other Booking Centres to provide a read-across of issues to identify common occurrences and prevent repetition of the same issues.
Owning, managing and resolving relevant issues raised via reviews conducted by Audit, Regulatory Compliance, Sales Quality, FCC (Financial Crime Compliance) etc.
Assisting with the effective delivery of the GPB UHNW Solutions and Alts & Capital Markets product governance and oversight framework including the timely collation and production of associated governance packs/papers, KPIs, status reports and business performance metrics.
Collating, analysing and timely production of relevant performance data and Investment Risk data in management dashboard format, co-ordinating collection of data from all GPB offices.
Attending relevant GPB governance Committees including the Global and Local Product Committees, IPG ExCo, IPG Business Control Committee, as required.
Good understanding of product management (lifecycle); outsource management and risk & control oversight.
A good understanding of investment products and services within a Private Banking environment.
Proven experience in an environment that demands organisational agility and getting results through effective management of processes; possess capacity to define problems, analyse causes, assess options and find effective solutions; ability to relate to people at all levels both internally and externally.
Strong understanding of Front to Back processes.
Experience of defining and writing process and procedures.
Practical experience working within a global product/business management role with a good understanding of regulatory and risk frameworks.
Highly organised with exemplary attention to detail.
Self-motivated, driven and delivery focused, with a good understanding of project management disciplines and techniques.
Highly adaptable with an ability to manage multiple tasks simultaneously and independently.
Effective presentation, interpersonal, negotiation, and analytical skills together with strong English verbal and written communication abilities.
Recognised strong organisational skills.
Strong IT skills (Excel, PPT, Word).
Understanding of GPB Strategy and the HSBC Group.
Certificate in Investment Management and/or other recognised professional banking/investment qualifications beneficial.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
doctor’s duty hours in the office
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
extra social benefits
employee referral program
opportunity to obtain permits and licenses
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The purpose of this role is to be part of a Global team of Product Managers who manage GPB’s UHNW (Ultra High Net Worth) Solutions, Alternatives & Capital Markets product proposition, throughout its entire Product Lifecycle.
Product Management in this regard encompasses, but is not limited to, tasks such as Product Development; Product Approval; Product Launch; Product Review; Strategic Business Projects; Risk Management and Control; Operating Model and process design; Vendor Governance; and management of relevant Internal Product Governance Committees.