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(GPB) Client Tax Reporting Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • DAC6/MDR reporting for the Global Private Bank (“GPB”) entities in Luxembourg, Channel Islands and UK, including identification/reporting of cross-border reportable arrangements.

  • Oversight DAC6/MDR processes, tools and governance.

  • Coordination and oversight of GPB’s client tax reporting obligations (CRS, FATCA, QI), including coordination of the periodic Responsible Officer certifications.

  • Risk management for the relevant client tax reporting controls.

  • Ensure timely implementation of legislative/regulatory developments and guidance as issued by local tax authorities.

  • Oversight of quality and standards of reporting performed by the GPB Operations team.

  • Ensure completeness and accuracy of data extracts and onward reporting, including account populations.

  • Maintain up-to-date information and accuracy within the tax authorities’ reporting portals.

  • Investigation of reporting errors and oversight of remediation activities, including analysis, summation and timely escalation to the relevant stakeholders and governance fora

  • Develop strong advisory relationship with Tax teams.

  • Represent Private Bank at relevant working groups and committees.

  • Develop communication with key stakeholders on key topics, progress, issues and escalations.

  • Partner with, and appropriately challenge, Risk Steward functions and Internal / External Audit to obtain a holistic view

  • Drive the design and implementation of consistent and high quality client tax reporting frameworks, controls and processes.

  • Build strong relationships with global and local teams in multiple locations and develop a robust operating model.

  • Operate in a hybrid environment/matrix whilst managing a multitude of stakeholders from different teams/functions.

  • Keep oversight of and adherence to key policies and procedures impacting client tax reporting

Our requirements

  • Professional Tax qualification(s).

  • Minimum 5 years working experience in tax advisory/reporting or wealth planning roles within financial services.

  • In-depth operational knowledge of tax reporting regimes such as DAC6/MDR, FATCA, CRS and QI good knowledge of tax rules for individuals, corporations and financial products.

  • Demonstration of effective stakeholder management, with excellent communication and presentation skills.

  • Strong analytical and problem solving skills.

  • Proven ability to interrogate and articulate complex and varied tax reporting issues concisely, defining or recommending relevant objectives/issues and driving them to conclusion.

  • Demonstrable ability to work with global teams in a hybrid environment and aptitude to deliver against demanding regulatory deadlines.

  • Proficiency in written and spoken English and preferably also French.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

The purpose of this role will be to manage the client tax reporting processes relating to DAC6/MDR obligations across the Global Private Banking (GPB) booking centres in the EU, including accurate and timely reporting. In addition, the role also includes the oversight of the client tax reporting (CRS, FATCA, QI) for GPB entities.

The role holder will facilitate between the business (1st Line of Defence) and the functional Tax teams (2nd Line of Defence) to ensure that client tax reporting requirements and obligations are clearly understood and executed upon in a timely manner, including the distillation of policies and procedures.