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Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]
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(GPB PMO) PMO Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • valid for 24 days
    until: 14 Jun 2022
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Supports Global Private Banking business and PMO team in transformation to Agile ways of working.

  • Tracks, reviews and controls Sub-Value Stream progress, ensuring it delivers declared Objectives and Key Results (OKR’s) and value to the business within budget; anticipating potential risks and blockers, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.

  • Works hand in hand with the Sub-Value Streams leadership in Programme Increment Planning activities.

  • Controls SVS budget, drive Quarterly Business Review (QBR) process.

  • Assists with closure activities, including handover to the business, capturing lessons learned, benefits tracking and SVS quality assurance.

  • Actively engages in SVS resource management; assists new team members to understand SVS context and content, the importance of stakeholder management and wider SVS goals.

  • Demonstrates working knowledge of HSBC Change Framework to ensure compliance is being adhered to by Sub-Value Stream (SVS)

Our requirements

  • 5 years of experience in PMO or Project Management role on complex projects across countries or regions.

  • Understanding of managing projects in Agile way; including working knowledge of Jira and Confluence, PMO processes and best practice techniques.

  • Ability to work independently and proactively.

  • Excellent written and verbal communications skills.

  • Excellent analytical and problem solving skills.

  • Experience with running meetings in English over video or teleconference.

  • Experience in leading PMO unit would be an asset.

  • SAFe, MoP, PMP, Prince2 training or certification is an advantage.

What we offer

  • Stable and interesting job in professional team with international exposure.

  • Access to professional training and professional qualifications.

  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally.

  • Work-life balance supporting environment.

  • Private health care, employees’ benefits.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work