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(GPB PMO) PMO Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Supports Global Private Banking business and PMO team in transformation to Agile ways of working.

  • Tracks, reviews and controls Sub-Value Stream progress, ensuring it delivers declared Objectives and Key Results (OKR’s) and value to the business within budget; anticipating potential risks and blockers, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.

  • Works hand in hand with the Sub-Value Streams leadership in Programme Increment Planning activities.

  • Controls SVS budget, drive Quarterly Business Review (QBR) process.

  • Assists with closure activities, including handover to the business, capturing lessons learned, benefits tracking and SVS quality assurance.

  • Actively engages in SVS resource management; assists new team members to understand SVS context and content, the importance of stakeholder management and wider SVS goals.

  • Demonstrates working knowledge of HSBC Change Framework to ensure compliance is being adhered to by Sub-Value Stream (SVS)

Our requirements

  • 5 years of experience in PMO or Project Management role on complex projects across countries or regions.

  • Understanding of managing projects in Agile way; including working knowledge of Jira and Confluence, PMO processes and best practice techniques.

  • Ability to work independently and proactively.

  • Excellent written and verbal communications skills.

  • Excellent analytical and problem solving skills.

  • Experience with running meetings in English over video or teleconference.

  • Experience in leading PMO unit would be an asset.

  • SAFe, MoP, PMP, Prince2 training or certification is an advantage.

What we offer

  • Stable and interesting job in professional team with international exposure.

  • Access to professional training and professional qualifications.

  • Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally.

  • Work-life balance supporting environment.

  • Private health care, employees’ benefits.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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