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Guarantee Transaction Services Analyst with German

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Your responsibilities

  • Work in GTRF European Regional HUB processing Trade, Guarantees, Factoring transactions for the Continental Europe markets where GTRF Commercial Banking and Global Banking corporate and international clients are trading around the word

  • main objective is to work in the team processing guarantees (issuances, amendments, early cancellation, claims) for Belgium, Netherlands, Switzerland, Italy, Spain, Czech Republic, Poland, Germany

  • Review of customers’ guarantee applications, by ensuring that they comply with bank policies and regulations

  • Checking reports related to Trade products

  • Ensuring that we always focus on providing first class customer service for all trade products.

  • Delivering high quality contact with business partners

  • Complete assigned tasks in the established timeframe as per process targets

  • Ensure that the productivity and quality levels are achieved as per the Service Level Agreements

  • Demonstrate ways to improve customer service, increase productivity

  • Work towards sustaining team spirit

Our requirements

  • Proficient German (C1 or C2 level)

  • Openiness to learn Uniform Rules for Demand Guarantees, version 758 2010(URDG), International Standby Practises ISP98

  • Openiness to get practical knowledge in Guarantees field issuing/amending/early cancelation/claim examination of the guarantees

  • Openiness to get practical knowledge of Swift Standards regarding Trade transactions

  • Proficient English

  • Self-motivated work attitude which will allow working independently on job position

  • Very good communicative skills

  • Desire to achieve and go beyond targets

  • Strong analytical skills, attention to details

What we offer

  • Stable job in professional team and bank where Global Trade and Receivables is core business

  • Interesting career path in word best in class trade finance organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

About the role

GTRF is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. Today, HSBC is the leading international trade bank and GTRF sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers' need.

HSBC international networks covers 90 per cent of global trade – so we are uniquely placed to help customers around the world achieve their ambitions. As per Euromoney’s Trade Finance Survey HSBC for 2021 has been voted by clients as Top Global Trade Finance Bank for a record fourth consecutive year. With other Trade awards its makes HSBC the best place to start career in Trade Finance, Factoring businesses.

We are looking for Transaction Services Analyst to work in the Global Trade and Receivables Finance European Regional HUB located in Krakow, Poland with the ability to work on a hybrid basis between office and home working.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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