HD2 – IT Analyst with Italian language
Hermes Reply Polska Sp. z o.o.O firmie
- Ogłoszenie wygasło 14 dni temu
- Umowa o pracę
- Pełny etat
Hermes Reply Polska, with headquarters in Katowice, is recruiting for an IT Analyst to perform maintenance and support for our applications.
The candidate will take part in support & maintenance team of Hermes Reply Polska.The main activities in scope of this service consist in:
- Ticket Management (Drive IT as ticketing tool used with the customer / Visual Studio as internal ticketing tool)
- Providing Workaround to the customer (when applicable)
- Analysis of the problems before escalating the ticket to 3rd line
- Relation with the customer
- Previous experience as Customer Support position.
- Passion for IT world (Previous experience in IT support with PL\SQL and/or MSSQL is appreciated).
- Strong analytical skills
- High level of integrity and character.
- High level of energy and motivation.
- Advanced Knowledge of Italian Language.
- Good level of English Language.
- Availability to work on shifts (and on-call availability during the weekend una tandum).
- Employment contract for indefinite period of time
- Private healthcare plan (with Medicover)
- Edenred card for meal expenses (190 PLN / month)
- Internal Trainings
If you are interested, please send your CV via Aplikuj button below.