Oferta pracy

HD2 – IT Analyst with Italian language

Hermes Reply Polska Sp. z o.o.O firmie

4 500‐6 000 zł brutto / mies.
  • Katowice, śląskie

  • Ogłoszenie wygasło 14 dni temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista

Hermes Reply Polska, with headquarters in Katowice, is recruiting for an IT Analyst to perform maintenance and support for our applications.

HD2 – IT Analyst with Italian language

Job Description:

The candidate will take part in support & maintenance team of Hermes Reply Polska.The main activities in scope of this service consist in:

  • Ticket Management (Drive IT as ticketing tool used with the customer / Visual Studio as internal ticketing tool)
  • Providing Workaround to the customer (when applicable)
  • Analysis of the problems before escalating the ticket to 3rd line
  • Relation with the customer

Application requirements:

  • Previous experience as Customer Support position.
  • Passion for IT world (Previous experience in IT support with PL\SQL and/or MSSQL is  appreciated).
  • Strong analytical skills
  • High level of integrity and character.
  • High level of energy and motivation.
  • Advanced Knowledge of Italian Language.
  • Good level of English Language.
  • Availability to work on shifts (and on-call availability during the weekend una tandum).

Our offer:

  • Employment contract for indefinite period of time
  • Private healthcare plan (with Medicover)
  • Edenred card for meal expenses (190 PLN / month)
  • Internal Trainings
  • Multisport

If you are interested, please send your CV via Aplikuj button below.

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