- Galileo, Armii Krajowej 18, 30-150 Kraków, PolskaKraków, małopolskie
- Ogłoszenie wygasło 21 dni temu
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
– Provide daily support for critical problems, to world wide, high profile IBM customers, using Netezza Performance Server, Integrated Analytics Systems or PureData for Analytics systems
– Manage client expectations and understanding the nature of the issue in terms of technical impact and pervasiveness
– Use technical problem solving skills in collaboration with other teams to prioritize and diagnose problems to complete resolution
– Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.
– Share knowledge with internal and external customers by creating technical documentation, blogs, technotes
– Act as a Subject Matter Expert for one or more areas
– University graduate of Computer Science or equivalent
– Experience in a customer facing role
– Practical experience with an industry standard RDBMS (e.g. DB2, Oracle, SQL Server)
– Practical experience with Linux (development, support or administration)
– Practical experience with shell scripts (Bash, Perl)
– Excellent communication and collaboration skills to operate effectively in a global engineering and support environment
– Strong analytical and problem solving/decision making skills
– Excellent customer handling manners
– Stress resistance and multi-tasking abilities in a fast-paced environment.
– Ability to learn new skills and pick up new technologies quickly.
– Good command of English
Preferred Technical and Professional Expertise
– Understanding of network and storage technologies
– Understanding of enterprise server hardware components
– Experience in providing consultancy to customers on complex matters
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.