Head of Application Operation and Support

  • Warszawa, mazowieckie
  • Kierownik
  • 10.01.2018
  • Ważna jeszcze 18 dni (do 09.02.2018)

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Head of Application Operation and Support
Lokalizacja: Warszawa  Nr ref.: HSO/STC/01/2018

General description:

  • Leads the sub-function “Application Operation and Support” functionally and disciplinary in the STC, to operate and support cost effective, resilient and reliable IT services.Support global function TSC Solution Operations in close alignment with Global Infrastructure Services (GIS) to provide Solution Operation and Support related services and primarily to DB Schenker IT-internal partners in a cost-efficient and effective manner
  • Includes responsibility for “IT Service and Transition Management” unless such a separate sub function will be required due to future growth
  • Performs all operation and duties in area of responsibility in accordance with all legal requirements, SOPs, guidelines, rules of procedures, by-laws, compliance and IT Governance & STC rules
  • Speaking partner for other functional managers and topic owners in HR issues.
  • Responsible for implementing the TSC strategy
  • Supports General Manager in establishing and maintains good relations with relevant stakeholders
  • Responsible for employment and development process with the support of a local HR and local managers


  • Demonstrates drive, confidence, risk taking and good customer handling skills
  • Strong communication & negotiating and intercultural skills
  • Independent & able to work with minimum supervision
  • Distinctive administration skills
  • (Must) Strong IT Service Management know-how and experience
  • (Must) Deep Knowledge about ITIL Best Practices, Schenker (Transportation) business model and IT domains in area of responsibility
  • (Desirable) Experiences with COBIT
  • Personality profile: integrity, initiative & commitment, self-reliance, flexibility, ability to work under high pressure, integrative, persistency, assertiveness
  • Languages: Fluent in English, oral & written (must), fluent in German, oral & written (desirable)

Our offer:

  • Work in a dynamically developing company, which is a global leader in the transport and logistic sector
  • An induction program
  • Various challenges at work
  • Great atmosphere
  • Subsidies to private health care, sport cards, cinema and theatre tickets and group insurance
  • Company car
  • Opportunity to participate in the employee volunteering program and a "marathon team" (if you are a runner).

Administratorem danych jest Schenker Technology Center (Warsaw) Sp. z o.o. z siedzibą w Warszawie 02-092, ul. Żwirki i Wigury 16C. Dane zbierane są dla potrzeb rekrutacji. Ma Pani/Pan prawo dostępu do treści swoich danych oraz ich poprawiania. Podanie danych w zakresie określonym przepisami ustawy z dnia 26 czerwca 1974 r. Kodeks pracy oraz aktów wykonawczych jest obowiązkowe. Podanie dodatkowych danych osobowych jest dobrowolne.

Prosimy o zamieszczenie w ofercie zapisu: „Wyrażam zgodę na przechowywanie i przetwarzanie moich danych osobowych dla potrzeb procesu rekrutacyjnego firmy SSchenker Technology Center (Warsaw) Sp. z o.o. z siedzibą w Warszawie 02-092, ul. Żwirki i Wigury 16C, zgodnie z Ustawą z dnia 29.08.1997r. o Ochronie Danych Osobowych Dz. U. Nr 133, poz. 883. Oświadczam, że zostałem/am poinformowany/a o prawie dostępu do treści moich danych oraz ich poprawiania.”