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Head of BPO Services / BPO Practice Director

  • Warszawa, mazowieckie
  • Dyrektor/Prezes
  • 06.12.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    In Poland
    since 2006
    8 branches3000
    200 clients130 training courses
    per year
    Head of BPO Services / BPO Practice Director
    Location: Warszawa
    The challenges waiting for you:
    • Launch a new investment in Sii, the Business Processes Outsourcing Unit
    • Build Sii offering in the area of BPO such as:
      • Administration support management 
      • Business trips management 
      • Procurement 
      • Project administration & billing 
      • Worker administration management 
      • Fleet management 
      • Accounting or payroll 
      • Graphic & social media management
      • Other
    • Define SWOT & USP against competitors
    • Define and execute the unit’s sales, business development & marketing strategy in order to obtain leads & opportunities
    • Manage sales & presales activities
    • Manage delivery of services under his/her responsibility in the areas: risks, budget, quality assurance, methodology, controlling, reporting and planning. Organize & lead the work of the delivery teams 
    • HR / Team / People management
    • Be responsible for a P&L unit
    • Cooperate with other company units: sales, finance, back-office, PMO, legal
    Required skills:
    • Ambitious Leader
    • Experience in management of a unit responsible for providing BPO services
    • Experience in sales and client acquisition of BPO services
    • Hands-on experience with organizing delivery of BPO services
    • Wide knowledge on the relevant market, competition and clients
    • Good sales and presales skills
    • Minimum 10 years’ professional experience
    • At least 3 years’ experience gained in BPO services business 
    • University education 
    • Dynamic and very ambitious person, not afraid of challenges
    • Good organization of work and excellent skills to manage people
    • Positive Energy. Ability to energize others
    • Passion. Deep and authentic excitement about work
    • Professional approach to work, strong sense of responsibility to the customer
    • Nice and open-minded
    • Ability to understand customer’s problems & create solutions in response 
    • Ability to sell high level consulting services & win large deals
    • Excellent interpersonal and communication skills
    • Drive and ambition to win & deliver contracts, strong focus on target 
    • Ability to recruit top level subordinates team; build close contact / partnership / open-minded relation with them. Closely monitor subordinates KPI help them to perform & win 
    • Fluent English proficiency
    Your benefits:
    • Build you own start-up & independent unit from scratch
    • P&L responsibilities with high decision-making freedom
    • Complete set of supporting organization, shared-services & tools (marketing, internal IT tools, website, recruitment, office, PMO, legal services, up-selling possibilities to our existing customers…)
    • Permanent job contract (fix + bonuses depending on business results)
    • Company car
    • Private healthcare system, additional perks of benefits
    Are you interested in this offer?
    or send your CV to [email protected]
    The recruitment process
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    Remember to attach the following personal data processing consent:

    „I hereby agree for processing of personal data by Sii Sp. z.o.o. with the residence at al.Niepodległości 69, 02-626, Warsaw for current and future recruitment processes. Please be advised that the Data Administrator is Sii Sp. z.o.o. with the residence at al.Niepodległości 69, 02-626, Warsaw, data is collect for current and future recruitment processes. Without express consent, the data will not be made available to other data recipients in accordance with art.7 Section 6 by the Act of 29 August 1997 on the Protection of Personal Data(unified text: Journal of Laws from 2016, item 922, with amendments) you are entitled to access your data and correct them. Providing your personal data is voluntary.”

    Please note that we will contact only selected candidates.