Oferta pracy

Head of Customer Management and Integration Cluster North&East Europe

Schenker Sp. z o.o.

Schenker Sp. z o.o.

Zbigniewa Romaszewskiego 18

Tarnowo Podgórne (pow. poznański)

Your responsibilities

  • Deliver solutions providing automation of data exchange between Customers and Schenker systems (booking applications, TMS’s).

  • Manage complex EDI or API Customer integration projects through developing, coordinating, and evaluating integration project plans.

  • Provide demand management and delivery for all IT related Customer requests.

  • Build relationships with focus on Customer’s success and satisfaction.

  • Lead, motivate and grow Team of Customer Management Office in Poland and Cluster.

  • Successfully implement solutions whilst ensuring compliance with agreed processes and European standards.

  • Provide local expertise and knowledge to the Business and Customers on legacy platforms as well as the target solutions portfolio.

  • Plan and manage migrations from local to global solutions.

Our requirements

  • Proven experience of leadership responsibility and managing large cross-functional and geographically spread teams or projects and influencing senior-level management and key stakeholders.

  • At least 3 years of experience in Project Management and Services Delivery (SCRUM, ITIL, Prince).

  • Good command of written and spoken English (C1-C2).

  • At least 2 years of experience in people development.

  • Excellent organizational and business communication skills, with emphasis on priorities and goal setting.

  • Understanding of logistics industry’s customers’ business, needs, challenges and expectations.

  • University degree in Computer Science, Business Administration, Logistics or comparable education.

  • Flexible thinker able to operate in a changing environment.

What we offer

  • Work in a multicultural environment where people with energy, passion and commitment work together to fulfill ambitious goals and achieve their individual potential.

  • An attractive benefit package, including health care insurance, life insurance, retirement plan, fitness program (Benefit Multisport).

  • Great development opportunities and clear impressive career paths.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • mobile phone available for private use

  • corporate car available for private use

  • computer available for private use

  • retirement pension plan

  • holiday funds

  • sharing the costs of holidays for kids

  • employee referral program

Schenker Sp. z o.o.

For our IT Team, we are looking for a leader on Head of Customer Management Office Cluster North&East Europe position.

If successfully delivering promises to Customers is your key value – we want to get you know. Take Customers further with Schenker, the most recognizable logistics company in Poland!

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