sharing the costs of sports activities
- Żwirki i Wigury 18, WarszawaWarszawa, Masovian
- Offer expired a month ago
- Remote recruitment
- contract of employment
- manager / supervisor
Technologies we use
About the project
For our IT Team, we are looking for a leader on Head of Customer Management Office Cluster North&East Europe position.
If successfully delivering promises to Customers is your key value – we want to get you know. Take Customers further with Schenker, the most recognizable logistics company in Poland!
Provide digital solutions to onboard and optimize Customer interaction with Schenker via multiple digital channels.
Manage Customer integration projects through developing, coordinating, and evaluating integration project plans.
Provide demand management and delivery for all IT related Customer requests.
Build relationships with focus on Customer success and satisfaction.
Lead, motivate and grow Team of Customer Management Office in Poland and Cluster.
Successful implementing of and ensuring the compliance with agreed processes and European standards.
Provide local expertise, knowledge to the Business and Customers on legacy platforms and target product portfolio.
Plan and manage local solution migrations to global solutions portfolio.
Proven experience of leadership responsibility and managing large cross-functional and geographically spread teams or projects and influencing senior-level management and key stakeholders.
At least 3 years of experience in Project Management and Services Delivery (SCRUM, ITIL, Prince).
Good command of written and spoken English (C1-C2).
At least 2 years of experience in people development.
Excellent organizational and business communication skills, with emphasis on priorities and goal setting.
Understanding of logistics industry’s customers’ business, needs, challenges and expectations.
University degree in Computer Science, Business Administration, Logistics or comparable education.
Flexible thinker able to operate in a changing environment.
This is how we organize our work
This is how we work
- in house
What we offer
Work in a multicultural environment where people with energy, passion and commitment work together to fulfill ambitious goals and achieve their individual potential.
Great development opportunities and clear impressive career paths.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
mobile phone available for private use
corporate car available for private use
computer available for private use
retirement pension plan
sharing the costs of holidays for kids
employee referral program