Oferta pracy

Head of IT support

Setapp Sp. z o.o.About the company

contract of employment
10 00012 500 gross / mth.
B2B contract
80100 net (+ VAT) / hr.
  • Wojskowa 6, Poznań
    Poznań, Greater Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment, B2B contract
  • full-time
  • manager / supervisor, team manager

Setapp Sp. z o.o.

Wojskowa 6


Technologies we use

Operating system

About the project

We are looking for an enthusiastic and full of energy and passion individual that would like to help to grow an exciting and innovative business unit. Our company specialises in 1st and 2nd line of Technical Support. Now it’s time to get your ideas, merge it with our strategy and build the international position. If you are looking for a challenge and you are willing to learn and work in a friendly, forward thinking tech company you are the person that we are looking for.

Your responsibilities

  • Ensure top-notch relations with current customer

  • Provide great managerial support for the subordinates

  • Support business in online communication and lead generation

  • Managing a dispersed team of IT support specialists

Our requirements

  • Ability to cooperate with a foreign client

  • Leadership and managerial experience

  • Ability to acquire customers (Discovery Calls)

  • Work experience and interest in new IT technologies

  • Focus on developing IT support unit

  • Great communication skills and ability to work with agile methodology (Scrum)

  • Minimum 3 years of experience in a managerial position

  • Very good command of English – minimum at B2/C1 level

This is how we organize our work

Team size

  • 20

This is how we work

  • at the client's site

Development opportunities we offer

  • development budget

  • mentoring

  • time for development of your ideas

What we offer

  • Despite our dynamic growth, we managed to maintain a relaxed and enjoyable atmosphere of a tightly-knit team that can implement complex projects in a comprehensive and effective way. Each of us knows what is expected from us and we all have adequate space and freedom of action.

  • If you want to join our team, here are some hints of how we do things at Setapp:

  • You should be prepared to work in a team. For us it’s not important how much time you spend on a task, what matters is the result. You can also work remotely, as long as it doesn't cause your team any impediments.

  • From the beginning, you can expect us to assist you in any way you need. During your first few days, a buddy will support you - he/she is a person who will answer to all of your questions & guide you during your first weeks. Moreover, we will provide you with the work equipment that fits your needs.

  • We will treat you as a partner who wants to be an active part of our company. You will be treated with trust & respect, and your opinion and constructive feedback will always be highly appreciated. For that reason, you will also take an active part in planning your development path.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • computer available for private use

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • birthday celebration