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Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

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Head of Service Poland

TK Elevator Eastern

  • Opole

  • offer expired 22 days ago
  • contract of employment
  • full-time
  • team manager
  • full office work

Your responsibilities

  • Achieve service sales targets for maintenance/spare parts sales in the country;

  • Manage the team of service sales managers: set targets and ensure/ control implementation;

  • Be the trusted advisor and the “escalation” point of contact for the customer in course of service contract;

  • Manage the operational service team (service supervisors- directly and service technical staff – indirectly) by setting clear targets fully aligned with business objectives of the country, by providing necessary support in implementation, by applying effective measures of control;

  • Plan and provide (in alliance with HR) headcount resources, adequate to customer needs and company budget;

  • Implement corporate innovative projects in service;

  • Ensure appropriate reporting; educate service supervisors, technical staff and respective office staff;

  • Ensure timely training and attestation of the personnel;

  • Perform regular follow-ups on performance and quality with the country service team;

  • Ensure that OSH standards and legal requirements are met.

Our requirements

  • Understanding of specifics of service elevator business;

  • Technical literacy, (practical) knowledge of elevator/escalator technical maintenance;

  • Prominent negotiation skills;

  • Exceptional customer focus attitude, ability to convey this attitude to the team;

  • Change leader;

  • Fluent English is a must.

What we offer

  • Possibility of development within an international company,

  • Attractive salary and bonus system,

  • Work tools: car, computer, telephone,

  • Rich social package.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • integration events

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • pre-paid cards

  • holiday funds

  • christmas gifts

  • employee referral program

TK Elevator Eastern

TK Elevator, a leading manufacturer of vertical transport equipment: elevators, walkways and escalators.

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