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  • Łódź, łódzkie 2017-09-22

    Tasks Application and functional/technical support (occasionally in on-call service) and ensuring the SLAs are adhered to Problem, change management and request management Escalation of faults as per guidelines to escalation manager...

  • Gdańsk, Gdynia, Sopot, pomorskie 2017-09-22

    Responsibilities: Monitoring and maximizing existing resources; Maintain system availability by managing and scheduling jobs; Provide 2nd level support to Service Desk and 3rd level support to IT-Supporters; Interact with Database Specialist,...

  • Poznań, Zalesie Małe (pow. krotoszyński), Gądki (pow. poznański), wielkopolskie 2017-09-21

    who will be responsible for: 50% End User Support Support the end user in daily activities, which is varied in nature. Taking end to end ownership in solving either pro-active recognized issues or inbound requests; Implementation, maintaining,...

  • o firmie

    Kraków, małopolskie 2017-09-21

    You will be Ensuring ITIL processes are adhered to Recording and responding to incidents and service requests from the business, suppliers and service teams within agreed operational and service levels Following the defined current Service Desk,...

  • o firmie

    Warszawa, mazowieckie 2017-09-21

    Role/Purpose: Technical Support Engineer will be a part of a team that is a single point of contact for the efficient resolution of end-user technical problems, service requests and assisting sales department with technical know-how in preparing...

  • o firmie

    Kraków, małopolskie 2017-09-21

    You will be Facilitating root cause investigations for service impacting incidents, communicating this to technical and non-technical stakeholders Agreeing workarounds and alerts for 1st line teams to act upon in the event of incident...

  • Chcę otrzymywać podobne oferty pracy na e-mail!

    help desk support engineer

    Tak, chcę!

  • Szczecin, zachodniopomorskie 2017-09-21

    Twoja rola i obowiązki : Zapewnianie optymalnej wydajności działania infrastruktury IT oraz sprzętu Dopilnowanie, by wyznaczone dla działu kluczowe wskaźniki efektywności przyjmowały odpowiednie wartości, a postanowienia Umów o gwarantowanym...

  • o firmie

    Kraków, małopolskie 2017-09-21

    Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships...

  • Gdynia, pomorskie 2017-09-21

    The position we offer You will be joining a team of customer oriented and highly skilled Genesys developers in the Contact Centre Operations team, currently located in Denmark and India. We are now establishing a team in Poland where you will...

  • o firmie

    Kraków, małopolskie 2017-09-20

    Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Work closely with support staff to obtain technical knowledge and to permanently solve Difficult...

  • o firmie

    Warszawa, mazowieckie 2017-09-20

    Our Warsaw office opened in the spring of 2016. What started with 20 support engineers is now a team of over 60 (and growing) specialists from all branches of the tech industry: front and back-end developers, testers, Scrum masters and project...

  • o firmie

    Gdańsk, pomorskie 2017-09-20

    Your responsibilities Review existing processes and identify automation opportunities; Analyses business process performance, identifies waste, risks, opportunities, Creating automation solutions for existing business processes using various...

  • o firmie

    Warszawa, mazowieckie 2017-09-20

    Systems Developer We are looking for a Systems Developer to join our Brandbank team in Warsaw.Brandbank (a Nielsen company) is one of the world’s largest providers of trusted digital product content for ecommerce sites, mobile shopping apps and...

  • Wrocław, dolnośląskie 2017-09-20

    The Technical Account Manager (TAM) will provide world-class post-sales technical support to designated major named accounts. The TAM will work on problem and incident tickets, as well as provide technical account management through weekly,...

  • o firmie

    Białystok, podlaskie 2017-09-20

    Rosti Poland is on an exciting growth journey. By joining us you will join a dynamic and young company. We offer you both local and global development possibilities within the IT area. As a Service Desk Support Engineer you will provide...

  • o firmie

    Wrocław, dolnośląskie 2017-09-19

    Responsibilities: Key Responsibilities Work with application team on deployment of service releases, patches, requests and customizations, application testing on different level of SDLC Define, document and implement processes/manuals for...

  • Wrocław, dolnośląskie 2017-09-19

    This recruitment is in scope of Referral Program. The Technical Specialist role is to support the deliveries of the main Dealer Management System. DMS offers dealers a number of key benefits, including total integration of other systems, and...

  • o firmie

    Szwajcaria 2017-09-19

    Responsibilities: Responsible for monitoring business applications and services in production, mainly based on strategic BigData platform Handling incident tickets as well as customer calls Responsibility for Batch job monitoring and...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-09-19

    Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships...

  • 2 lokalizacje 2017-09-19

    Do obowiązków osoby na tym stanowisku należeć będzie: Telefoniczne oraz mailowe wsparcie klienta w języku niemieckim/holenderskim Analizowanie i rozwiązywanie zgłaszanych problemów oraz odpowiadanie na zapytania, które dotyczą sprzętu...

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    Warszawa, mazowieckie 2017-09-19

    If you want to: Work in a global IT company Build your technical skills and grow your career in Information Technology Be a part of a European Service Desk and contribute to management support of a Media client Send us your CV! What will you do?...

  • o firmie

    Warszawa, mazowieckie 2017-09-19

    If you want to: Work in a global IT company Build your technical skills and grow your career in Information Technology Be a part of a European Service Desk and contribute to management support of a Media client Send us your CV! What will you do?...

  • o firmie

    Warszawa, mazowieckie 2017-09-19

    Responsibilities: Focus on all aspect related to applications & systems administration and development Troubleshooting and root cause analysis of application & systems issues Responsibility for SLA and Incident Management Working on standby...

  • Warszawa, mazowieckie 2017-09-19

    You see things a little differently. So do we. Leadership at IKEA is simple, clear and humble. We’re not fans of bureaucracy and complicated hierarchy. We invest in your passions and encourage you to grow with them. Come see things a little...

  • Łódź, łódzkie 2017-09-18

    Requirements: Strong client facing and communication skills Fluent English Practical knowledge of Linux/Unix systems (bash commands) Ability to solve problems independently Ability to work in a team environment 1st or 2nd Line of Support...

  • o firmie

    Kraków, małopolskie 2017-09-18

    Your Tasks: Providing 2nd line of support for an international customer Troubleshooting and configuring Microsoft Windows System Cooperating with users from different departments Analyzing and solving problems Escalation of major problems to 3rd...

  • o firmie

    Kraków, małopolskie 2017-09-18

    Job Description To give second/third line technical support to both internal and external customers and become a subject matter expert on the Motorola Solutions product portfolio. To take ownership of customer issues and ensure accurate and...

  • o firmie

    Warszawa, mazowieckie 2017-09-18

    Your tasks: provide technical assistance and support for incoming platform software related requests to POS systems and peripherals support complex requests from technical, through product-related to spare parts ones cooperate with Service Desks,...

  • Wrocław, dolnośląskie 2017-09-18

    Job Description: This role is for Custody & Transfers IT department. Custody services are offered by Credit Suisse to clients for global electronic order routing and custody services in over 70 markets. Clients appoint CS to act as their...

  • Warszawa, mazowieckie 2017-09-18

    Responsibilities Contribute technically in support as well as the knowledge around design and architecture of IT Service in order to resolve IT Operational Issues. Management of 2nd Line Support for Incident Management, ensuring tickets are...

  • Gdynia, pomorskie 2017-09-18

    The position we offer You will be in the leading area of application management and IT service delivery. Your experience will have a direct influence on the successful running of payment applications in production. ​ You will work in close...

  • o firmie

    Kraków, małopolskie 2017-09-18

    Job Description To give first/second line technical support to both internal and external customers via phone, email or on site on all variations of Motorola Solutions products. Must be able to develop good understanding of current and legacy...

  • o firmie

    Warszawa, mazowieckie 2017-09-17

    The IT Service Desk delivers exceptional IT support to all departments across all our company sites. Reporting in to the IT Manager, you will be primarily based at our Warsaw office but occasionally undertake travel to other internal sites...

  • 2 lokalizacje 2017-09-17

    Responsibilities: Take active part in designing, developing and testing IT solutions to meet business requirements, incl. databases, integration processes, enterprise BI and web apps; Produce both user and technical documentation; Work on...

  • Warszawa, mazowieckie 2017-09-17

    WE OFFER Full-time job Good atmosphere in a team of professionals Private medical care with option to extend it to family members Flexible working hours Benefit System cards Discount for Franke products Great coffee :) ...

  • Warszawa, mazowieckie 2017-09-17

    MAIN TASKS: As a CRM Developer you will work intensively with our CRM Consultants to transfer the business requirements into functions inside the CRM Application. Further Developing of European CRM Application Creating the technical documentation...

  • o firmie

    Bydgoszcz, kujawsko-pomorskie 2017-09-17

    Job Description Support of End User desktops and laptops, running a Microsoft Windows Client OS on x86 or x64-architecture Deliver all necessary updates to the Windows Operating System Ensures Service performance and fulfillment of service...

  • Warszawa, mazowieckie 2017-09-17

    Technical Support Engineer is responsible for: Technical support for the entire MicroStrategy Business Intelligence product suite Dedicating his/her time to resolving customer issues Contributing to the growth of our Knowledge Base and...

  • Warszawa, mazowieckie 2017-09-17

    Description The Chief Technology Office (CTO) is a global IT organization responsible for delivering comprehensive set of infrastructure, software and processes across the Credit Suisse Group. The position falls under CTO, Enterprise Data...

  • Kraków, małopolskie 2017-09-16

    As an Akamai Technical Support Engineer you will be an integral member of an EMEA wide team (spread out across 6 EMEA locations) responsible for quickly resolving highly technical, complex issues. You will be critical in maintaining the trust of...

  • Poznań, wielkopolskie 2017-09-16

    Main tasks: solving Technical Issues of PayU Merchants during integration process and during transaction processing, answering technical issues and questions from merchants by phone and email regarding integration between PayU services with...

  • o firmie

    Warszawa, mazowieckie 2017-09-16

    Your Tasks: Providing 2nd line support for international customers Troubleshooting and configuring of Windows system Cooperating with users from different departments Analyzing and solving problems Escalation of the major problems to 3rd level of...

  • Kraków, małopolskie 2017-09-15

    The Global Valuation Group (GVG) is a group within Global Finance infrastructure with representation in London, Paris, New York, Hong Kong and Dubai. GVG is a specialist team dedicated to independent review of Front Office and Risk models,...

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