Oferta pracy

Help Desk Consultant with Spanish

G-Force Sp. z o.o.

  • Warszawa

    mazowieckie
  • ogłoszenie wygasło 6 lat temu
  • Specjalista

G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for native speakers and multilingual staff.

We deal in both permanent and temporary jobs. At present, approximately 90% of our vacancies are for permanent full-time jobs, varying from administrative to executive level.

Help Desk Consultant with Spanish
Numer ref.: SPANISH/WAW/16

Responsibilities:

  • contact with end users, logging and managing incidents and requests (via telephone, e-mail)
  • proceeding with the initial assessment, diagnosis and remote IT systems support and user help
  • providing in-depth troubleshooting and resolution of incidents caused by hardware or software with use of diagnostic tools
  • escalating potential problems and complex incidents to Competence Centers or Resolver Groups via CRM system

Requirements:

  • Very good knowledge of Spanish language in speech and writing (C1,C2)
  • Good knowledge of English in speech and writing (B1,B2, C1,C2)
  • Good analytical skills
  • Good knowledge of MS Word and MS Excel
  • Attention to details
  • Previous experience in customer service, it help desk will be an asset

Our Client offers:

  • full-time job in Warsaw
  • private medical care
  • multisport card
  • trainings
  • international team

If you are interested in this position, please send your CV to:

Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tj. Dz. U. z 2014 r. poz. 1182, 1662).

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