Help Desk IT Specialist

IREKRUTER SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • Kraków, małopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
We are looking for IT Help Desk for our customer:
Help Desk IT

Your daily tasks on the job:

  • Desk Side Support
  • Install, Move, Add, Change, Disposal for ADHOC orders (new PC/Laptop),
  • Managed Refresh (Install, Move, Add, Change, Disposal for PC refresh)
  • Replacement of Client hardware
  • Supported peripherals and accessories
  • Fix of Hardware or Software failures caused by inappropriate use
  • Client – IT Priority On-site Support (VIP Support)
  • Hands & Eyes for Server and Storage
  • Network Printer IInstall, Move, Add, Change, Disposal and printer toner / maintenance kit replacement and disposal service
  • Escort services for 3-rd party suppliers
  • Users HW break & fix on PC/Laptop will be managed by Supplier and sponsored by Customer
  • Walk in Center is a dedicated area at the Customer premises where users can go to directly interact with the local Onsite engineers for locally agreed services that the Walk In Center provides.
  • The purpose of Walk in Centers is to provide easier access to support and services to Customer end users.
  • Data room services – local on customer premises cross patching services 1. Hand and Eyes service. 2. LAN patching. 3. Fiber patching

Requirements:

  • 2 - 3 years of experience working in a similar position
  • University degree
  • Positive and optimistic approach to problem-solving
  • Communication skills
  • Detective-like troubleshooting skills
  • Care for quality over quantity
  • Good command of English

The client offers:

  • Long-term cooperation
  • Work in an international environment
  • Employment based on an employment contract
  • Opportunity to develop
  • Benefit package
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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