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Help Desk IT with Danish and English

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 26.07.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Help Desk IT with Danish and English
    Kraków

    We are delighted to present this opportunity for our multinational IT services client, who is looking to recruit Help Desk IT with Danish and English language skill.

    Job Description: 

    • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users

    • Route problems to internal I.M. support staff

    • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution

    • Administer and provide User Access and Exit controls

    • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's 

    As a Help Desk IT you must have knowledge of:

    • Very good Danish and good English (min B2)
    • Willingness to work shifts (24/7 shifts)
    • Education – any formal background will be considered
    • Analytical and systematic problem solving skills required
    • Technical helpdesk or technical call center experience
    • Candidates without support experience can also apply

    In return for your commitment, our client will offer you a competitive salary plus bonus and a benefits package that includes: 

    • Life insurance
    • Private medical health 
    • Multi Sport Card
    • Clear career path in a growing multinational organization

    Company Profile

    Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

     

    To know more about Collabera, I would encourage you to visit us on www.collabera.pl

    Please attached the following clause:
    „I hereby give consent for my personal data included in my offer to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)”.