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Helpdesk Representative

PPG Industries

  • Warszawa

    Warszawa, Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work

Technologies we use

Operating system

Your responsibilities

  • Identify, research and resolve technical problems

  • Handle incoming telephone calls, online chats and emails for technical support

  • Document, track and monitor problems to ensure timely resolutions for customer

  • Participants will be able to rely on instructions and pre-established guidelines to help users and will receive on-the-job training, yearly corporate training and individualized training to help you grow personally and professionally.

Our requirements

  • Fluent English and basic IT skills or strong will to develop on this field – must have

  • Customer service or similar experience – advantage, nice to have

  • Bachelor’s degree in Information Science or disciplines related to Information Technology – nice to have

  • Willingness to work in shifts

  • Ability to succeed in the Service Desk role while engaging interest to develop into other roles

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • extra social benefits

  • employee referral program

  • individual awards system

Every single day at PPG:

The PPG Way

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.

Description

Entry role for candidates with strong English and interpersonal skills who are open to learn and grow for further development in IT field.

PPG Industries

ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

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