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Hotel Receptionist

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 07.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service. 

    We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

    Raffles Europejski Warsaw, 5 star hotel in the heart of Warsaw, not only brings a new dimension of luxury to this fast changing city, but also heralds the next chapter for one of the city’s most iconic and best loved buildings. It offers its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie. The hotel also house a Raffles Spa featuring six treatment rooms and an indoor pool.

    If you are looking for a dynamic environment for growth, please join us as:

    Hotel Receptionist
    Miejsce pracy: Warszawa

    Summary of Responsibilities:

    Responsibilities and essential job functions include but are not limited to the following:

    • To greet, check in and settle guest accounts while ensuring all service standards are followed
    • To assist Guests regarding hotel facilities in an informative and helpful way
    • To respond to each Guest who approaches the Reception Desk
    • To drive rate through up-selling room brands
    • To follow department policies, procedures and service standards
    • To follow all safety policies 
    • Other duties as assigned

    Qualifications:

    • Previous customer related experience preferred
    • Previous PMS experience an asset
    • Computer literate in Microsoft Window applications an asset
    • Must be able to type 25 words per minute
    • Must possess a professional presentation
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

     

    Physical Aspects of Position:

    Physical aspects of the position include but are not limited to the following:
    • Frequent standing and walking throughout shift

    Visa Requirements: Must be eligible to work in Poland

    About Accorhotels

    We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands—from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit accorhotels.jobs and  frhi.com/careers.
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    Wyrażam zgodę na przetwarzanie przez Hotel Raffles Europejski Warsaw moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez Hotel Raffles Europejski Warsaw moich danych osobowych na potrzeby przyszłych rekrutacji.