Oferta pracy

HR Advisor with Dutch

Philips

Philips

aleja Marszałka Józefa Piłsudskiego 86

Widzew

Łódź

Your responsibilities

  • Ensuring that incoming enquiries to the Philips People Services are answered in a professional and efficient manner (e.g. via case management system, telephone or chat)

  • Gathering all required information as the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity with minimal handoffs, capture an accurate record of a customer enquiry in the case management system

  • Adequate understanding, interpreting and managing incoming enquiries to the Philips People Services

  • Providing support to employees, people managers, HR Managers and HR Business Partners to enable them to effectively use the HR Portal and other relevant on-line tools for completing transactions

  • Providing proper feedback to the customer if problem is referred

  • Generating reference, visa application letters

  • Processing personal data changes of Philips employees (Workday, downstream systems)

  • Processing changes in employees’ employment lifecycle accordingly to country payroll calendar and global guidelines

  • Processing employees’ absence requests (Workday, downstream systems)

  • Generating HR reports – regular and ad-hoc

  • Contributing to continuous improvement activities in the PPS Center through identification of recurring employee/line manager/HR Business Partner issues to simplify and enhance policies, processes and technologies

  • Provide support during the implementation of new initiatives, programs, policies, and services by acting as an employee’s first line of contact

  • Collaborating with vendors, external providers and other supporting departments (benefits provider, IT department, finance, etc.)

  • Collaborating with members of country local team on HR related topics.

  • Participating in regional/global improvement projects. Delivering sound customer solutions

Our requirements

  • Graduate with Bachelor/Master degree

  • Fluent knowledge of Dutch and English language (both spoken and written)

  • Knowledge and understanding of HR processes and policies is an additional asset

  • Experience in payroll will be an additional asset

  • IT Literacy: Ms Office, Workday/ SAP HR system, ServiceNow

  • Highly developed communication skills

  • Being detail-oriented

  • Ability to effectively prioritize and organize workload, multi-task is essential

  • Personal integrity when handling confidential information

  • Excellent teamwork skills and ability to work independently

What we offer

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Relocation package applicable for people moving in from outside of Łódź region

  • Wide variety of trainings & learning opportunities, including language upskill

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • corporate products and services at discounted prices

  • employee referral program

Philips

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions –the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs

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Job Description

In this role, you have the opportunity to

have a visible impact on the Philips society by supporting our colleagues from The Netherlands in administration & payroll area.