HR Advisor with Dutch

Akzo NobelO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • Krakowiaków 50, 02-255 Warszawa

    Warszawa, mazowieckie
  • Ogłoszenie wygasło 24 dni temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit www.akzonobel.com.
HR Advisor with Dutch

At Global Business Services, Warsaw, Włochy, ul. Krakowiaków

About the assignment

HR Advisor will be a part of global HR Delivery Center providing support within areas of HR Operations, Talent Acquisition, development & implementation of global HR processes.


This position serves as first point of contact for all incoming queries from AkzoNobel’s employees and managers to efficiently handle HR, Payroll and HR-IT related requests and communicate effectively with employees, managers, People Services and On site HR. Your responsibilities will be:

  • Responding for questions and cases submitted by AkzoNobel’s employees via telephone or e-mail and registering and controlling client cases in ServiceNow.
  • Updating systems with the data entry requests, focusing on efficiency and quality processing.
  • Responding to basic and moderately complex inquiries about policies and procedures.
  • Showing customers how to retrieve information through the various channels (HR Portal).
  • Maintaining and monitoring case management tickets according to SLA’s.

About you

  • Minimum of 1 year of relevant experience in a customer service environment.
  • Relevant higher education (preferably in HR).
  • Fluent in English and Dutch languages, both written and verbally is required.
  • Strong customer focus, and problem-solving skills.
  • Capability of working in a fast-paced, dynamic and multicultural environment.
  • Experience with HR supporting technology (case management software, telephony), knowing of ServiceNow would be an asset.
  • Experience from HR Shared Service Center, general HR function or BPO structure is a great advantage.

Perks & Benefits

  • Fresh Fruit
  • Team Building Events
  • Learning Cafeteria (incl. Percipio)
  • CSR Initiatives
  • Recognition
  • Luxmed
  • Multisport
  • Additional Insurance

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