HR - Benefits Analyst

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced it's intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies - IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.

Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.

HR - Benefits AnalystNumer ref.: 133075

An employee in this position will join HR team responsible for operational aspects of various Kyndryl employee programs and policies within our organization. The team covers execution of HR programs and policies, advisory on programs, policies and tools involved, contract changes, off-boarding, payroll, internal trainings regarding working time rules for employees and managers, time management, keeping HR databases / systems up-to-date, accurate and comply with relevant legislation.
The Benefits Analyst has responsibility for the ongoing delivery of one or more Kyndryl employee benefits programs. The scope of the role will vary depending on the countries or regions being supported, the types of benefits processes being delivered, and the specific terms and conditions of each benefits program. In general, a Benefits Analyst is responsible for ensuring the smooth execution and ongoing improvement of day to day operational activities such as eligibility validation, invoice reconciliation, claims and payments administration, and employee support. In addition, the Benefits Analyst is responsible for implementing design changes, implementing process automation, managing vendor relationships, managing projects, monitoring service levels, resolving employee issues, and monitoring compliance with internal and external regulations. This job role requires frequent teaming with other Kyndryl functions on matters involving benefits design, process automation, vendor contract negotiation, legal compliance, employee relations, employee communications, operational controls, and financial reporting.