Oferta pracy

HR coordinator

Capita (Polska) Sp. z o.o.O firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło 15 dni temu
  • Rekrutacja zdalna
  • Praca zdalna
  • Umowa o pracę
  • Pełny etat
  • Kierownik / Koordynator
Capita is a leading business services provider with over 61,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. 

Currently we’re looking for talented individuals to join our Business Support Services team as:
HR Coordinator
Project: Business Support Services
Location: Kraków (currently WFH)

Becoming a HR Coordinator at Capita

As an HR Coordinator, you will join one of our teams and support our contractors based in the UK with administrative and customer service related to Human Resources. You will utilise your accuracy, great telephone manner and English language skills daily to provide our customers with best experience.

What you’ll be doing:

Depending on the team you will join, your tasks will include – but will not be limited to – the following:

 As an Onboarding Coordinator, you will be:

  • Providing support to new contractors across all resourcing business
  • Acting as a first point of contact for our contractors
  • Responding to queries from new joiners and recruitment teams
  • Managing documents for new joiners

As an Extensions Coordinator, you will be:

  • Providing support to existing contractors across all resourcing businesses
  • Controlling and managing contracts
  • Responding to queries (via phone and email) from Client representatives and third-party suppliers
  • Managing essential documentation due to internal corporate policies

As a Flexible Coordinator, you will be:

  • Supporting colleagues from Onboarding, Extensions, Contractor Care and BSS teams, depending on the project needs
  • Providing support to new and existing contractors across all existing businesses
  • Contacting different UK-based individuals and institutions: recruiters, hiring managers, client representatives, external stakeholders
  • Answering contractors’ queries regarding HR and technical matters (timesheet errors, login issues, expenses, holidays, payroll issues, etc.) via phone and email

As a Contractor Care Coordinator, you will be:

  • Acting as the first point of contact (via phone and email) for clients, contractors and suppliers
  • Providing guidance and information to contractors on process, legislative and payroll issues
  • Working closely with payroll and other BSS teams
  • Providing a team leader with accurate data for weekly reports
  • Assisting with administrative tasks within the team

Skills you need to succeed:

  • Fluency in English (C1 level is a minimum)
  • Good working knowledge of MS Office, especially MS Excel
  • Strong communication and interpersonal skills
  • Attention to details
  • Team working skills and adaptability to change
  • University Degree would be and asset

We offer:

  • A great opportunity to start a career in Human Resources
  • Friendly work atmosphere and positive environment with great work-life balance (a 30-minute lunch break included in the 8-hour working day)
  • Workplace in the city centre at Lubicz 23 – currently full-time home office 
  • Access to free in-house English classes, with our dedicated English Trainer
  • Opportunity to become one of the Internal Trainers
  • A multinational environment, with strong ties to UK business culture 
  • LuxMed medical healthcareand Generali group insurance
  • Multisport Plus / Classic or MultiKafeteria benefit systems
  • Extra day off for voluntary activities close to your heart
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform


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