Oferta pracy

HR Customer Service with French

Bayer Service Center GdańskAbout the company

  • Gdańsk

    Gdańsk, Pomeranian
  • Offer expired 6 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • The L&T Associate acts as first point of contact for employees, managers, HR Business Partners and local HR departments of Bayer subgroups, legal entities and service companies in France for queries regarding all tasks related to L&T processes

  • Ensure efficient L&T service delivery according to and in line with company policies and standards as well as HR process guidelines, considering French local specifics

  • L&T Senior Associate also serves as the contact point for individual queries related to the status of administrative tasks, as part of defined HR process administration - takes ownership of the resolution of those queries (verbal and written) ensuring timely, accurate and value add responses

  • Is responsible for full scope L&T logistics and administration in the system for trainings delivered in France while ensuring compliance with legal obligations and the Group´s quality policies

  • Drives local resolution of incidents/technical issues related to L&T processes, based on global steering and rules and in line with IT stakeholders

  • Ensure appropriate documentation (incl. current status) of customer queries in relevant HR / L&T systems to secure customer service at any point in time (e.g. holiday or unplanned absence)

  • Support the development, maintenance and improvement of a detailed knowledge management of designated processes and interfaces

  • Support preparation of reports for quality management purposes, as well as more complex HR process-specific reporting on demand

Our requirements

  • Minimum 2 years of professional experience in HR (preferably Learning & Training area) or in Shared Services Environment

  • Knowledge of SAP SuccessFactors MyLearning or other L&T management systems and experience in L&T administration will be beneficial

  • A structured approach, ability to set priorities and to professionally handle customer inquiries

  • High service delivery attitude and ability to persuade with good communication skills

  • Team player with strong social skills

  • Good knowledge of MS office package (incl. MS Excel)

  • Fluency in French (Strong B2) as French will be the main working language

  • English min. B2

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

Bayer Service Center Gdańsk

Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life. At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change.

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Bayer is an Equal Opportunity Employer. Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s).

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.