Oferta pracy

Bayer Service Center Gdańsk

HR Customer Servicer with German (Via Phone, Email)

Bayer Service Center GdańskO firmie

  • Gdańsk, pomorskie

  • Ważna jeszcze dzień
    do: 12 maj 2021
  • Pełny etat
  • Specjalista (Mid / Regular)
Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life. At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change
 

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

HR Customer Servicer with German (Via Phone, Email)
Miejsce pracy: Gdańsk
309841

The HR Associate acts as the first point of contact (m/f/d) for all employees of Bayer in Germany, administers incoming queries, provides HR information and performs HR system-related tasks, is also responsible for the general administration of standardized HR processes.

Major Tasks and Responsibilities

  • Ensure efficient transactional HR service delivery according to and in line with company policies and standards as well as HR process guidelines
  • Serves as the contact point for individual queries related to the status of administrative tasks.The position owner takes ownership of the resolution of those queries (verbal and written) ensuring timely, accurate and value add responses
  • Identify service delivery issues by proposing appropriate actions to resolve and improve quality standards and metrics
  • Ensure appropriate documentation of customer queries in relevant HR systems
  • Support the development, maintenance and improvement of a detailed knowledge management of designated processes and interfaces
  • Support preparation of reports for quality management purposes, as well as more complex HR process-specific reporting on demand

Qualifications

  • High service delivery attitude and ability to persuade with good communication skills
  • Completed secondary school or similar, higher education is a plus
  • Basic understanding of Human Resources and HR process administration
  • 1-2 years of professional experience in HR administration or in a Shared Services Environment
  • A structured approach, ability to set priorities and to professionally handle customer inquiries
  • Team player (m/f/d) with strong social skills
  • Basic knowledge of MS office package (incl. MS Excel)
  • Fluency in German (minimum C1 and very good English language skills

We offer

  • Flexible working hours
  • Training for a role and opportunity to learn
  • Attractive salary and bonuses
  • Office in a comfortable business center
  • Complex medical care (including DENTAL care) and individual life insurance, sports card
  • Good working conditions and comfortable working environment: relax and creativity room
  • A room for parents and children

Division:

Enabling Functions 

Reference Code:

309841 

Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life. At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change
 

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

HR Customer Servicer with German (Via Phone, Email)Numer ref.: 309841

The HR Associate acts as the first point of contact (m/f/d) for all employees of Bayer in Germany, administers incoming queries, provides HR information and performs HR system-related tasks, is also responsible for the general administration of standardized HR processes.

Major Tasks and Responsibilities

  • Ensure efficient transactional HR service delivery according to and in line with company policies and standards as well as HR process guidelines
  • Serves as the contact point for individual queries related to the status of administrative tasks.The position owner takes ownership of the resolution of those queries (verbal and written) ensuring timely, accurate and value add responses
  • Identify service delivery issues by proposing appropriate actions to resolve and improve quality standards and metrics
  • Ensure appropriate documentation of customer queries in relevant HR systems
  • Support the development, maintenance and improvement of a detailed knowledge management of designated processes and interfaces
  • Support preparation of reports for quality management purposes, as well as more complex HR process-specific reporting on demand

Qualifications

  • High service delivery attitude and ability to persuade with good communication skills
  • Completed secondary school or similar, higher education is a plus
  • Basic understanding of Human Resources and HR process administration
  • 1-2 years of professional experience in HR administration or in a Shared Services Environment
  • A structured approach, ability to set priorities and to professionally handle customer inquiries
  • Team player (m/f/d) with strong social skills
  • Basic knowledge of MS office package (incl. MS Excel)
  • Fluency in German (minimum C1 and very good English language skills

We offer

  • Flexible working hours
  • Training for a role and opportunity to learn
  • Attractive salary and bonuses
  • Office in a comfortable business center
  • Complex medical care (including DENTAL care) and individual life insurance, sports card
  • Good working conditions and comfortable working environment: relax and creativity room
  • A room for parents and children

Division:

Enabling Functions 

Reference Code:

309841 

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