HSBC Service Delivery (Polska) Sp. z o.o.

HR Direct Representative with French

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

HR Direct Representative with French [Online Recruitment]
Location: Kraków
Ref No: HR/DR/F/01/2018

Key Accountabilities:

  • Resolving HR problems for French internal customers
  • Ensure optimal service levels by following operational procedures
  • Collect and share best practices and feedback from employees for continuous process improvements
  • Use a professional and employee-focused approach to handle inquiries; ensure a quality customer experience by using soft skills and empathy to diffuse difficult situations; ensure excellent verbal and written communication skills are exercised at all times
  • Builds an excellent relationship with stakeholders and ensure best quality account management while resolving customer inquiries
  • Mentor new joiners
  • Ensure company and employee privacy, where appropriate, including confidentiality and protection of sensitive employee information
  • Contribute toward translating employee feedback into operational recommendations and outcomes.

Requirements:

  • 1 + years Human Resources experience or equivalent is a plus
  • Proficient in French and communicative in English
  • Must be customer focused and have the ability to thrive in a team environment seeking feedback and open to development
  • Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn

We offer:

  • Stable job in one of the biggest financial and banking institution worldwide
  • International career opportunities
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance 
  • Modern office in a good location – Kapelanka street,
  • Parking card
  • Volunteer opportunities with extra two CSR days-off
  • Casual dress code

 

 You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

HR Direct Representative with French [Online Recruitment]Numer ref.: HR/DR/F/01/2018

Key Accountabilities:

  • Resolving HR problems for French internal customers
  • Ensure optimal service levels by following operational procedures
  • Collect and share best practices and feedback from employees for continuous process improvements
  • Use a professional and employee-focused approach to handle inquiries; ensure a quality customer experience by using soft skills and empathy to diffuse difficult situations; ensure excellent verbal and written communication skills are exercised at all times
  • Builds an excellent relationship with stakeholders and ensure best quality account management while resolving customer inquiries
  • Mentor new joiners
  • Ensure company and employee privacy, where appropriate, including confidentiality and protection of sensitive employee information
  • Contribute toward translating employee feedback into operational recommendations and outcomes.

Requirements:

  • 1 + years Human Resources experience or equivalent is a plus
  • Proficient in French and communicative in English
  • Must be customer focused and have the ability to thrive in a team environment seeking feedback and open to development
  • Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn

We offer:

  • Stable job in one of the biggest financial and banking institution worldwide
  • International career opportunities
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance 
  • Modern office in a good location – Kapelanka street,
  • Parking card
  • Volunteer opportunities with extra two CSR days-off
  • Casual dress code
 You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

Ogłoszenie archiwalne