HR Operations Manager in SSC (HR Administration / Recruitment Administration / HR Service Desk / Global Mobility)

Antal SSC/BPO

Antal SSC/BPO

Warszawa

Looking for new challenges within HR operations and business processes? Do you need professional development?

For our client - a global leader in their sector - we are currently looking for candidates for the position of:

HR Operations Manager in SSC

(HR Administration / Recruitment Administration / HR Service Desk / Global Mobility)

Numer ref.: HROps/Mng

Main Responsibilities:

Leading teams in a chosen department (depending on experience and preference): 1. Employee Lifecycle Services, HR Service Desk & HR Administration / 2. Recruitment Administration Operations / 3. Global Mobility (in all departments up to 20 people with direct reports of Team Leaders and SME)
Providing analysis of process performance; developing and managing metrics to assess the performance of provided services relative to SLA
Supporting HR Service Senior Manager and line management of HR Operations teams
Applying best practices in the delivery of HR services for internal and external customers
Identifying, designing and implementing improvements in process and work organization
People management (staffing & selection, facilitating functional training, measuring individual and team performance, providing feedback, counseling & coaching, managing corrective action process, terminating employees, supporting HR on the annual salary planning process for the team)
Active supporting process transitions, Continuous Improvement and technology projects

Requirements:

Professional experience with HR Operations / HR Services in the international environment
Good practical knowledge of SSC/BPO operating models and HR processes, including at least one of areas such as Employee Lifecycle / Recruitment Operations / HR Service Desk / Global Mobility
Strong experience in people management (preferably with direct reports of Team Leaders)
Fluent knowledge of English (C1 level or higher)
Excellent communication, organisational and interpersonal skills with the ability to collaborate in a global work environment
Knowledge of ERP & HR systems and technology tools supporting HR operations

Offer:

Working in a modern and friendly international environment in a dynamic SSC structure (new processes, transitions, improvements, new technologies etc.)
The varied and broad scope of duties
Professional development within people management and HR processes
Interesting projects in a successful well-established organisation (one of the global leaders in the industry)
Genuine impact on organisation, optimisation and development of business processes on a global scale
Full-time employment contract with benefit package
Modern office close to the city centre (workplace: Warsaw) with available a permanent hybrid work model (depending on experience and a chosen department - up to 90-95% remote work)

Please send your CV in English at:

Ogłoszenie archiwalne