sharing the costs of sports activities
HR Ops Coordinator
Pepsico Global Business Services
- Aleja Pokoju 18, Grzegórzki, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
- запрошуємо працівників з України
Delivering HR administration to the highest standards and in a timely manner (including: new hires, filing, letters, maternity, leavers, job changes, training, invoices, etc.).
Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement
Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs
Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company, and process requirements
Partner with team to execute plans to improve customer satisfaction with a focus on processes
Manage escalation and takes ownership for ultimate issue resolution
Ensure smooth onboarding, training, process, and support documentation and aids for colleagues as needed
Ensure the knowledge management platform is updated
Act as a point of contact for employees and managers for all administrative queries and provision of administrative support
Day-to-day maintenance of HR Systems to ensure 100% data integrity and confidentiality of all employee records
Liaising with the HR Compensation & Benefits team, to ensure accurate and timely administration of benefits schemes
Managing monthly and periodical reporting of HR data
Ensuring audit compliance including, starters and leavers audit, quarterly recruitment audit, etc.
Fluent in written and verbal Polish
Customer orientation and attention to detail and accuracy
Process management and continuous improvement with a focus on optimization and productivity
Demonstrated ability to use initiative, work proactively and adapt quickly to a constantly changing environment
Excellent PC skills (including intermediate levels of Outlook, PowerPoint, Word and Excel)
Time management and prioritizing skills to effectively manage a complex and varied workload and conflicting priorities within a fast-paced environment
Good communication skills at all levels with the ability to build trust and positive relationships with employees
Tenacity, patience, confidentiality, and integrity in dealing with employees at all levels
Experience in using HR Management systems, e.g. Oracle, SAP, would be beneficial.
Experience within HR Shared Services process and SLA management experience would be ideal but is not essential.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
sharing the costs of tourist services
sharing the costs of tickets to the movies, theater
employee referral program
Pepsico Global Business Services
PepsiCo is a global food and beverage leader with a great products portfolio including Pepsi, Lay’s, Gatorade, or Quaker – brands that are loved throughout the world.
Global Business Services (GBS) is a growing function within PepsiCo that leverages one strategy and common approach to introduce new, technology-driven capabilities and elevate service quality while meeting the current and future needs of the business. Work that can be delivered effectively and efficiently at scale is centralized and managed in GBS locations around the world. GBS is currently operating out of Krakow, Cairo, Hyderabad, Mexico City, and Voronezh. Capabilities delivered to the business include Finance Planning and Control, Human Resources, Marketing, Insights, and Sales.
If you want to work in a fun environment that makes a real impact, celebrates success and encourages your personal growth, then we’ve got the stage for your talent.