HR Shared Service Advisor (with French)


  • Pastelowa 2, Grunwald, Poznań
    Poznań, Greater Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • More than one vacancy
    vacancies: 4
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України


Pastelowa 2



Your responsibilities

  • Be part of our transformation journey and actively participate in the transition of knowledge and processes into our HR Poznan Hub

  • Cooperate with various stakeholders and work in the project-based frameworks

  • Provide HR administrative services including preparation of HR documents with subject to all legal rules and collective agreements in Belgium

  • Become the HR Tier1 Team’s Subject Matter Expert for the given HR Processes & Activities and provide guidance on processing transactions correctly in Workday and other HR systems

  • Maintain HR Data and Transactions in applicable HR Systems

  • Be the first point of contact for queries coming from manager and employees via cases (ServiceNow)

  • Support Line Managers, employees and peers with complex transactional HR matters, providing operational and tactical HR support with a focus on Workday navigation, HR advisory and procedure coaching

  • Take active part in knowledge transfer, optimisation and /or redesigning processed reflecting GSK strategy and values

  • Work in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies - Ensure Data accuracy and conduct Quality Controls & Audits for data travelling into our Payroll System

  • Work closely with internal colleagues to ensure high accuracy of resolutions and customer satisfaction

  • Take accountability for ensuring all relevant Knowledge Articles including indicated Service Operating Model are fit for purpose and governed according to accepted global & local standards

  • Collaborate closely with and learn from our in-market Team Members who are an integral part of our Team to keep knowledge on processes up to date and align on high customer service standards

  • Cooperate closely with our local HR Business Partners and external vendors to share knowledge on processes and anticipate the need of improvement

  • Employ case management system effectively to ensure efficient case delivery and act as the central contact for the GSK employee or manager, ensuring they are kept up to date with regular updates and follow up for closure

  • As we have several vacancies available, you might also: handle employee phone calls, conduct live chats, email to provide end-to-end navigation support: identify customer needs, clarify issues, give timely updates and provide final solutions for queries coming from employees regarding whole employee lifecycle.

Our requirements

  • Proven track of experience (+3 years) in a similar or related HR role

  • Fluent French and English language skills

  • Experience with Workday, Service Now or any other/similar related HR Systems

  • Previous experience in Business facing roles in international environment

  • Partnering skills and understanding how HR can contribute to the business

  • Ownership and end-to-end accountability for resolution

  • Problem solving skills

  • Analytical skills: Ability to read & diagnose performance data and reach the right conclusions to improve HR Delivery to the business

  • Knowledge of Belgian HR related labor law/collective agreements is a big asset

  • Strong knowledge and practice in using MS Office applications

  • Team spirit, reliability, commitment and flexibility

  • Accountability and very good organizational skills

What we offer

  • Career with purpose - whatever it is you’re doing, you’ll be sharing our mission to improve the quality of human life, by enabling people to do more, feel better and live longer

  • Possibility of developing within the role and company’s structure

  • Additional benefits (bonus plan, medical care, life insurance, pension scheme, sports card, recreation allowance, social fund)

  • Access to newest technologies and solutions

  • Team Building events

  • Career at one of the leading global healthcare companies

  • Supportive & friendly working environment

  • Corporate culture based on our values: patient focus, integrity, respect and transparency


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • integration events

  • retirement pension plan

  • parking space for employees

  • extra social benefits

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • employee referral program

  • one shorter working day

Recruitment stages

Phone interview with Recruiter


Teams interview with Hiring Manager

Inclusion & Diversity at GSK:

Inclusion and diversity at GSK are key for our success. Here, you will thrive through bringing your unique experiences to both our company and the recruitment process. We want you to be you, feel good and keep growing your career.

GSK is an Equal Opportunity and Affirmative Action Employer. Applicants will travel through a transparent recruitment journey that adheres to all required employment standards and regulations. Beyond this, we commit to our values of integrity and respect towards every applicant.

We want to hear from you and support with any adjustments that you may require during the recruitment process. Please get in touch with our Recruitment Team

([email protected])

to further discuss this today.

We will request equal opportunities information from you and whilst disclosure is optional, we encourage you to be open, enabling us to monitor the inclusivity of our recruitment practices for the benefit of everyone. Your data will remain confidential, is never shared with our Hiring Managers and never affects the status of your application. *Local restrictions/legal requirements


GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Currently, we are recruiting candidate for the role of HR Shared Services Advisor with French. In this role you will be an important ambassador of our employee experience and it will provide You the opportunity to lead key activities to progress YOUR career.

If you are interested in further HR roles, feel free to explore them on our website

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