Oferta pracy

HR Solutions Center Team Leader

Arrow ElectronicsO firmie

  • Gdańsk, pomorskie

  • Ogłoszenie wygasło 22 dni temu
  • Umowa o pracę
  • Specjalista (Mid / Regular)
Arrow Electronics guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of $29 billion, we develop technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
HR Solutions Center Team LeaderNumer ref.: 101591
The HR Team Leader is a member of the EMEA HR Solutions Centre team. The EMEA HR Solutions Centre Team is a versatile first point of contact for all HR related inquiries, assisting employees with general HR questions and managers with employee lifecycle administration. This role provides support to employees across the region, on a variety of HR related topics, from policy and procedure, to technology support.

HR Team Leader at Arrow is responsible for
  • Managing team of HR Associates providing high-quality service within employee life cycle operations like starters & leavers, data management, absence management
  • Assisting employees with regulatory or compliance related questions in EMEA region
  • Ensuring appropriate team allocation to the HR operations, including scheduling and capacity management
  • Supporting the team in all operational tasks ensuring business efficiency and timely delivery by monitoring team’s performance against agreed SLAs and KPIs
  • Dealing with all escalations from internal customers to ensure that all issues are addressed in a timely manner
  • Actively seeking customer feedback on HR service delivery to continuously improve level of HR services provided
  • Supporting EMEA HR Solutions Centre transformation project by active participation in on-going Knowledge Transitions, HR Technology Projects and standardization of HR processes
  • Previous HR experience (preferably SSC) in HR Operations
  • Previous people management experience
  • Good English skills (B2 / C1 level), knowledge of any additional language will be an advantage
  • Proficiency in Excel (Pivot Tables, V-lookup)
  • Excellent organization with the ability to handle multiple demands and shifting priorities
  • Good sense of urgency and professionalism
  • Person who is innovative, process oriented, willing to implement plenty of automation within HR administration processes
  • Person who is customer service oriented, willing to provide our employees with the best quality of HR services
  • Workday and ServiceNow knowledge will be an advantage
  • Interesting career development opportunities in a quickly growing environment
  • Private medical care program
  • Multisport program membership
  • Dynamic environment with friendly work atmosphere

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