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HR Team Leader with English

Antal SSC/BPO

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • hybrid work
  • Immediate employment
  • More than one vacancy
  • remote recruitment
  • Робота для іноземців
    без польської

Your responsibilities

  • Coordinating all HR-related workflows and transactions

  • Proactively developing and executing plans to improve customer satisfaction with a focus on processes

  • Representing technical, functional, and customer perspectives when making decisions: integrating with IT, internal clients, and the broader shared services organization

  • Managing and developing team members: onboarding, training, and ongoing development

  • Performing various administrative tasks and accurately processing paperwork

  • Identifying and addressing employee requirements regarding performance issues, training, and career growth

Employer requirements

  • Strong communication and presentation skills

  • Minimum 3 years in HR Operations/Shared Services environment

  • Fluent English and German

  • Minimum 1-2 years of experience in Team Management

  • Knowledge of service management and ticket management system

  • Demonstrated track record of strong service delivery

  • Customer orientation

What employer offers

  • Stable job offers - employment contract

  • Free access to our award-winning learning platform

  • Possibility of submitting a request for Private Medical services with Luxmed,

  • Possibility of submitting the request for group life insurance

  • Possibility of submitting the request for Benefit Multisport

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • dental care

  • retirement pension plan

  • no dress code