Implementation Business Consultant
Perfect Gym Solutions S.A.
- Franciszka Klimczaka 1, Wilanów, WarszawaWarszawa, Masovian
- offer expired 18 days ago
- contract of employment, contract of mandate, B2B contract
- specialist (Mid / Regular)
- hybrid work
- Immediate employment
- запрошуємо працівників з України
Deliver high quality, professional system training in line with training plans and customer’s requirements
Conduct system consultations for our Clients during customer’s onboarding and support deployment process
Perform system configurations within the agreed scope and deadlines of the projects managed by the Implementation Success Project Managers
Coordinate between customers and technical teams to understand customer needs, plan and lead the analysis of complex problems and data
Respond to customer requests regarding issues in system and enhancements and escalate issues if required for faster resolution.
Prepare test plan, test scripts for system testing, functional testing and implement the plan
Share lessons learned, improve processes and procedures around Implementation Success
Advanced language skills in verbal and written English and Polish, another European language a strong plus
Dedicated to identify Customer business requirements and translate them into system configuration
Analytical mind with excellent data collection and analysis skills
Outstanding communication and interpersonal skills
Aptitude in creative problem-solving
Strong pro-customer approach, great team player
Readiness for business trips (not more than 20%)
Previous work in the role of Customer Service and/or Customer Success Specialist
IT education background
Experience in Fitness industry
Practical skills of Perfect Gym Software or similar software
What we offer
A challenging full-time job with great potential for you to grow
Relevant experience in the Sales, IT and Fitness Industry in a market-leading company
An international team with 100+ incredible colleagues
A solid career path within Perfect Gym
The chance to reinvent the Fitness Industry and improve the performance of Fitness Clubs
A friendly, international work environment in a fast-growing company
We are looking for a talented Implementation Business Consultant to be a part of our Implementation Success Team. ISBCs are responsible for onboarding Clients all over the world on our platform, engaging in strategic projects, delivering successful go-lives using our dedicated frameworks. With the end goal in mind – customer success and outstanding experience from embarking with us.
Are you ready to start a new adventure? Excited about working for an organization that innovates the Fitness Industry? We look forward to meeting you! Submit your application and resume.
Perfect Gym Solutions S.A.
We are a market-leading provider of gym management software and are continuously innovating the Fitness Industry. Our exceptional team of highly engaged professionals makes sure that our clients receive only the best. Believe in yourself and we will believe in you as you grow into the team, the business, and the industry.
Manage your own career within Perfect Gym and take full control. At our organization you gain the trust and opportunities to become part of a movement, reinventing the world of fitness.