Transactor Poland Sp. z o.o

Infrastructure Support Engineer

Transactor Poland Sp. z o.oO firmie

  • Kraków

    małopolskie
  • Ogłoszenie wygasło 4 lat temu
  • Specjalista

Transactor Global Solutions Limited is a high-growth UK based software house specialising in the provision of applications to the global insurance market. TGSL has recently celebrated their 10th Anniversary. In 2011 we opened our first office outside the UK in Poland, Krakow, which now has a number of exciting career opportunities for enthusiastic and committed individuals to join our constantly growing team of software developers, maintenance programmers and support analysts.

Infrastructure Support Engineer

Job Description:

  • Providing on-site IT systems and hardware diagnosis, problems troubleshooting and incident resolution
  • User account handling including new user setup and introduction to company procedures, IT or security related
  • Responsible for preliminary issue investigation
  • Effective management of IT assets, including keeping the IT inventory (software and hardware) up to date according to defined procedures
  • Problems prioritization, assignment and tracking
  • Access right handling
  • Supporting anti-virus protection environment
  • Responsible for software, computer hardware peripheral installation and actualization
  • Updating users on the progress of incidents or requests assigned to IT Helpdesk
  • Liaising with infrastructure team in the UK with regard to Infrastructure incidents
  • Working with an international team of developers, testers and DBAs


Minimum Candidate Requirements:

  • Minimum 1 year’s experience in a similar role
  • Advanced level knowledge of Windows operating systems family
  • Knowledge of TCP/IP and network protocols in general
  • MS Office packet advanced knowledge
  • Good knowledge of building computer network
  • Good knowledge of Active Directory
  • Ability to think logically
  • Accuracy and thoroughness in assigned tasks
  • Strong interpersonal skills and the ability to work both in a team and alone
  • Strong use of English, both written and spoken
  • Desire to constantly develop and master own technical skills


An ideal candidate would also have the following:

  • Higher technical education
  • Microsoft certifications


We offer:

  • Attractive salary appropriate to your skills and experience
  • Work in a friendly international environment
  • Occasional international travel


If you feel you are a good match for the above role we look forward to hearing from you. 

If you are interested in the above role, please send a copy of your CV by clicking “Apply button”. Please also include the following statement: “I hereby authorise you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

  • Applications in English only please.
  • For further information on Transactor Global Solutions please visit www.transactorgsl.com

Transactor Global Solutions Limited is a high-growth UK based software house specialising in the provision of applications to the global insurance market. TGSL has recently celebrated their 10th Anniversary. In 2011 we opened our first office outside the UK in Poland, Krakow, which now has a number of exciting career opportunities for enthusiastic and committed individuals to join our constantly growing team of software developers, maintenance programmers and support analysts.

Infrastructure Support Engineer

Job Description:

  • Providing on-site IT systems and hardware diagnosis, problems troubleshooting and incident resolution
  • User account handling including new user setup and introduction to company procedures, IT or security related
  • Responsible for preliminary issue investigation
  • Effective management of IT assets, including keeping the IT inventory (software and hardware) up to date according to defined procedures
  • Problems prioritization, assignment and tracking
  • Access right handling
  • Supporting anti-virus protection environment
  • Responsible for software, computer hardware peripheral installation and actualization
  • Updating users on the progress of incidents or requests assigned to IT Helpdesk
  • Liaising with infrastructure team in the UK with regard to Infrastructure incidents
  • Working with an international team of developers, testers and DBAs


Minimum Candidate Requirements:

  • Minimum 1 year’s experience in a similar role
  • Advanced level knowledge of Windows operating systems family
  • Knowledge of TCP/IP and network protocols in general
  • MS Office packet advanced knowledge
  • Good knowledge of building computer network
  • Good knowledge of Active Directory
  • Ability to think logically
  • Accuracy and thoroughness in assigned tasks
  • Strong interpersonal skills and the ability to work both in a team and alone
  • Strong use of English, both written and spoken
  • Desire to constantly develop and master own technical skills


An ideal candidate would also have the following:

  • Higher technical education
  • Microsoft certifications


We offer:

  • Attractive salary appropriate to your skills and experience
  • Work in a friendly international environment
  • Occasional international travel


If you feel you are a good match for the above role we look forward to hearing from you. 

If you are interested in the above role, please send a copy of your CV by clicking “Apply button”. Please also include the following statement: “I hereby authorise you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

  • Applications in English only please.
  • For further information on Transactor Global Solutions please visit www.transactorgsl.com

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