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Inside Sales Account Manager – German Speaker

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 24.03.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Inside Sales Account Manager – German Speaker
    Location: Kraków


    Who we are?


    Lumesse is the only global company making talent management solutions work locally. Lumesse delivers integrated Talent Management Software enabling Human Resources Management to impact their business. We are an ambitious and innovative organisation with offices and partners in more than 40 countries. In Kraków Software Research & Development Centre we produce intuitive Human Resources software that people love to use, creating fantastic outcomes and inspiring careers.

    What makes us different?

    We think people should enjoy their work to create better results for their organizations. We can promise that every day will be fun and stimulating - and we offer a supportive, collaborative culture because in Lumesse we work together to solve problems and together we celebrate our success. Does that sound like the kind of company you'd like to work for? Apply and enjoy the ride with Lumesse!

    Role overview

    The role will involve the management of our existing customer base. The focus will be on:

    • Upselling of existing products and cross selling into additional products
    • Ensuring that the existing Accounts renew their contracts in a timely fashion
    • Acting as a Customer Success Manager to the Customer base to ensure that the Customers derive maximum value from the solutions they have acquired

    Responsibilities

    As Inside Sales Account Manager you will be responsible for management of our existing customer base with focus on:

    • Expanding the existing customer base through upselling of existing products and cross selling into additional products
    • Ensuring that the existing customer base renew their contracts in a timely fashion
    • Acting as a support for the Partners base to ensure that they derive maximum value from the solutions they have acquired
    • Building a customer centric culture by building effective relationships with the customers, being perceptive about their needs and resolving any issues with a positive outcome

    Requirements and the individual

    Desired Professional Skills and Experience

    • Fluent English + Fluent German language is a must
    • Inside Sales experience and experience in phone sales
    • Continuous, demonstrable sales success in management and development of a customer base
    • High sales orientation. Goal and Results oriented approach
    • Strong decision making with the Customer in mind
    • Experience working in a fast paced environment
    • Good communication and negotiation skills
    • Organizational skills, initiative and perseverance
    • Good MS Office skills and a familiarity with Outlook and the Internet
    • Ideally experience of salesforce.com (not essential)
    • Experience of managing inside sales processes in the HR software market will be an advantage

    Desired Personal Skills and Experience

    • Supporting, questioning and challenging an environment that is focused on delivering customer solutions and making decisions with the Customer in mind
    • Exceptional listener with excellent time management, verbal communication and presentation skills
    • Self-confidence on the phone, being honest and open with Customers and colleagues alike
    • Strong problem-solving skills and a high level of integrity  
    • Taking responsibility and being passionate about doing a great job
    • Self-motivated, competitive and driven to achieve for you and the Company
    • Being a team player going the “extra mile” for your team
    • Passion for learning and development, offering ideas and actively supporting the sharing of ideas

    What we can offer:

    • Competitive salary plus significant bonus depending on a general performance
    • Private medical healthcare for you and your family
    • Benefit Multisport cafeteria system: Multisport card or tickets to cinema, theater, open tickets
    • In-house English classes
    • Fresh fruits and delicious coffee
    • Flexible working hours
    • Work/life balance appreciation
    • Friendly, open and supportive working environment
    • Real influence on company social life
    • Personal development plan for employees


    Please send your CV in English with the following statement: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)

    For more information about Lumesse please visit http://www.lumesse.com