Oferta pracy

Integrated Logistics Operations Specialist

Kuehne + Nagel Sp. z o.o.About the company

  • Wrocław

    Wrocław, Lower Silesia
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Process requests for transport according to customer requirements (inbound and outbound, across all modes);

  • Secure required transport equipment, set up pickup/delivery appointments, check transport related documentation;

  • Provide professional customer service to our clients, via phone and email;

  • Manage communication with shipping and receiving points and carriers in relation to managed transport moves;

  • Monitor shipment statuses and act upon any observed deviations;

  • Report escalated matters in timely manner to line management;

  • Support implementation of new processes by providing feedback and testing new solutions.

Our requirements

  • Minimum 1 year experience with logistics or transport operations, experience with temperature controlled shipping is an advantage;

  • Communicate fluently in English both verbally and in written form. Other languages are a plus;

  • Ability to fulfil time-critical tasks within specified timeframes and deadlines;

  • Attention to details accompanied by good sense of urgency and accountability;

  • Customer focused when handling problems, able to clearly communicate and manage expectations;

  • Confident user of MS Office, especially Excel.

  • Able to work up to 90% remotely and 10% at the office in Bielany Wrocławskie.

What we offer

Kuehne + Nagel in Poland was founded in 1992 and currently has around 1600 employees working across all types of transportation modes. Our Integrated Logistic office is located at Bielany Business Point in Bielany Wroclawskie. We offer you a challenging and international working environment at a globally leading logistics company in a highly responsible role. You will get a competitive salary along with opportunities for professional development and personal growth. It is an occasion for active participation in transforming and shaping the future of the logistics industry.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • corporate products and services at discounted prices

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • school layette

  • employee referral program

  • charity initiatives

  • studies Co-financing

  • food & household goods packages

Kuehne + Nagel Sp. z o.o.

In 1890, August Kuehne and Friedrich Nagel founded a shipping company in Bremen (Germany). Over the past 130 years, Kuehne+Nagel has developed from a traditional shipping company into a global logistics partner that offers highly specialized solutions for a wide range of industries. Today, our company is a community of over 80 thousand. employees who can meet the needs of customers all over the world. We opened our first headquarters in Poland in 1992 in Gądki near Poznań. We currently have 26 locations and employ over 2,300 employees. We are partners of the largest international companies, incl. from the food, automotive and pharmaceutical industries.

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Your Role

As a Logistics Operations Specialist, you will coordinate transport-related activities on behalf of our Customer’s logistics department. Directly reporting to the Integrated Logistics Team Lead, you will handle customer requests concerning shipment handling and manage deviations from the standard process. You will closely cooperate with other KN departments and external transport providers in order to ensure excellent customer experience for our Clients.