Oferta pracy

Integrated Service Management – Disaster Recovery Coordinator

IBM PolandO firmie

IBM Poland

Francuska 44

Katowice

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Integrated Service Management – Disaster Recovery CoordinatorNumer ref.: 117428
You will join a team supporting a major Belgian bank.Your role will be to ensure that the DR test is performed based on up-to-date procedures and that those are validated by technical experts beforehand. Each test will require discussion with the Customer about its scope, gathering and review of the technical procedures, ensuring that technicians are available to perform the test etc. During the test itself, as the DR Coordinator you will an active role coordinating tasks, making decisions on further progress of the test and you will have a vital part in facilitating and efficient information flow. Afterwards, you will need to confirm the test results and prepare a report informing the Customer as well as follow up any potential issues discovered during the test.
Requirements:
  • English – B2 or higher
  • ITIL Foundation certificate or more than 1 year of working in an ITIL-based role
  • IT Service Continuity / Disaster Recovery experience
  • Strong MS Office skills
  • Ability to manage other people in situations of high-pressure
Preferred Technical and Professional Expertise:
  • French – B1 or higher
  • Dutch – B1 or higher
  • Formal IT education
  • Experience working with HP Service Manager or SCCD (Maximo)
  • Project Management experience is an asset
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