Oferta pracy

Internship – Technical Support Intern for Mobile Solutions

Samsung R&D Institute Poland

Samsung R&D Institute Poland

plac Europejski 1

Wola

Warszawa

Technologies we use

Expected

  • Android

About the project

As an Enterprise Technical Support, we provide direct after-sales technical support and troubleshooting of mobile related issues in enterprise IT environment, which keeps customer’s mobile workforce working efficiently. Our B2B customers are located in the whole EMEA region. Our experts are ready to conduct proactive assessment, provide reliable support, handle escalations of various sorts/degrees, as well as tailor solutions to fulfill B2B organization's unique needs.

As an Intern in B2B Technical Support, you will work on recreating customer’s issues related with mobile devices operating in complex enterprise IT environments.

Your responsibilities

  • Troubleshooting and resolving issues related with any incompatibility between mobile devices, MDMs, Android architecture, VPNs, Active Directory, applications etc.

  • Troubleshooting and resolving issues related with Windows PC

Our requirements

  • Experience with Android development and architecture

  • Fluent English (including business and technical)

Optional

  • Ability to read device logs

What we offer

  • Competitive salary

  • Flexible working hours

  • Possibility of long lasting cooperation

  • Possibility to learn from world-class experts in a friendly atmosphere

  • Opportunity to work in multiple projects

  • Monthly integration budget

  • Benefits

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate library

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • charity initiatives

  • psychological support

  • unlimited free access to Copernicus Science Center

Samsung R&D Institute Poland

If you share our faith in the power of technology that changes reality, you work with passion, you have a curiosity about the world and you still want to learn - this is the place for you, and we know what types of working conditions to create to foster your development. We are looking for people who can turn bold visions of the future into projects and products that will serve millions of people around the world.

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