private medical care
- Aleja Pokoju 5, KrakówKraków, Lesser Poland
- Offer expired 2 months ago
- Remote recruitment
- contract of mandate
- specialist (Mid / Regular)
Reviewing open accounts for collection efforts.
Issuing dunning letters to overdue accounts.
Contacting customers regarding overdue accounts and determining reasons for non-payment.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Identifying issues attributing to account delinquency and discussing them with the management.
Negotiating the return of unpaid merchandise.
Setting up payment plans for the customers.
Coordinating customer credit changes with correct departments.
Recommending accounts to be shifted to a collection agency.
Processing credit card payments over the phone and via an email.
Establishing and maintaining relationships with internal customers and departments.
Responding to customers’ queries.
Account Management: clearing credit memos with deductions.
Allocating unapplied payments.
Informing customers about credit lines being exceeded due to huge volume of orders – proposing solutions.
Sending statements and copies of the invoices/credit memos.
Fluent English and Italian is a must.
Excellent written and verbal communication (especially telephone manner).
SAP knowledge is an asset.
Customer service experience.
Strong communication and analytical skills.
Attention to detail and accuracy.
Task and time management skills.
Ability to work well in a team as well as individually.
What we offer
•No formal dress code.
•Annual Awayday and Christmas Party.
•Employee volunteering opportunities.
•Supporting employees' sports hobbies.
International operating environment.
Introduction plan for new employees and Buddy Initiative.
A wide range of e-learning trainings.
Support in upskilling (language or finance courses)
A promising career path and individual development plan.
A large number of career opportunities in different business areas.
Diversity of opportunities across a range of challenging and highly complex activities.
The opportunity to build strong and meaningful relationships with clients and influence their business.
Discounts for Amer Sport’s products.
Private medical care for you and your family.
MyBenefit Cafeteria System (including Multisport).
Additional private life insurance.
Referral and performance bonuses.
Bicycle parking and carpooling options.
Free coffee, fruit, water, milk and wide range of teas.
Flexible working hours (including home office).
Corporate taxi for second shift employees.
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate products and services at discounted prices
no dress code
coffee / tea
employee referral program
Amer Sports Financial Shared Service is seeking a hardworking, detail-oriented INVOICE TO CASH ACCOUNTANT who will add tremendous value to Collection Team by decreasing outstanding past due receivables in their assigned portfolio through the constant review, research and resolution of issues he/she will come across via communication with internal and external customers.