Oferta pracy

ABB Sp. z o.o.

IS Infrastructure Service Owner

ABB Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

ABB Sp. z o.o.

Przy Rondzie 4

Kraków

IS Infrastructure Service Owner
Workplace: Kraków
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
 
If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

Your main responsibility will be to own and manage IS Infrastructure Services in the following scope:

 

Your responsibilities

  • Understanding your services – know how your services operate, understand its infrastructure and the business value it provides
  • Providing a single point of contact for Business and IT colleagues for any inquiries related to provision of the IS service
  • Ensuring that appropriate support model is established for your services
  • Working closely with support teams on issues, leading to resolution and coordinating if needed
  • Planning, reviewing and scheduling the changes with IS Infrastructure team
  • Making sure all required IT engineers (DBA’s, OS admin’s etc.) are included in the process and aligned within the agreed maintenance window
  • Tracking and coordinating the work while the activities are being performed
  • Making sure all required health checks are done and the service is operational after the activities
  • Participation in projects related to your Service, for example driving IS Service Acceptance processes
  • Working closely with project teams as an SME for your Services
  • Making sure that Service Continuity plans are maintained and routinely tested
  • Conducting regular reviews of the metrics captured and identify potential areas of constraint
  • Ensuring the services comply with group infrastructure and security policies and standards
  • Actively maintaining your service knowledge base
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

  • Being intensively driven, proactive and delivery focused person
  • Understanding of service management techniques, including change management and incident management
  • Good communication and presentation skills – versatility to communicate effectively with IT, Business, external vendors and senior management
  • IT knowledge in order to understand system design and facilitate troubleshooting and communication with other IT teams
  • Very good/good English 

Not required but desired

  • Experience in project tracking, reporting and governance with understanding of the project delivery process
  • Knowledge of Windows, SQL DB, Web application servers architecture (hands-on experience in at least one of mentioned technologies)
  • Practical experience with delivery, implementation, service and management on external cloud platform such as Azure,
  • Amazon Web Services (AWS) and/or other cloud solutions
  • Skills and experience in infrastructure design, implementation and maintenance
  • Project management certification is a plus (ex. PMI, PMP or PRINCE2)

We offer:

  • A stable employment in a company with a long history in innovation and technology
  • Collaboration with experienced experts in an international environment
  • Individual development and training opportunities, from job specific to soft skills
  • Attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
  • Various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits:

  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
 
If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.
IS Infrastructure Service OwnerNumer ref.: PL72881034_E1

Your main responsibility will be to own and manage IS Infrastructure Services in the following scope:

 

Your responsibilities

  • Understanding your services – know how your services operate, understand its infrastructure and the business value it provides
  • Providing a single point of contact for Business and IT colleagues for any inquiries related to provision of the IS service
  • Ensuring that appropriate support model is established for your services
  • Working closely with support teams on issues, leading to resolution and coordinating if needed
  • Planning, reviewing and scheduling the changes with IS Infrastructure team
  • Making sure all required IT engineers (DBA’s, OS admin’s etc.) are included in the process and aligned within the agreed maintenance window
  • Tracking and coordinating the work while the activities are being performed
  • Making sure all required health checks are done and the service is operational after the activities
  • Participation in projects related to your Service, for example driving IS Service Acceptance processes
  • Working closely with project teams as an SME for your Services
  • Making sure that Service Continuity plans are maintained and routinely tested
  • Conducting regular reviews of the metrics captured and identify potential areas of constraint
  • Ensuring the services comply with group infrastructure and security policies and standards
  • Actively maintaining your service knowledge base
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

  • Being intensively driven, proactive and delivery focused person
  • Understanding of service management techniques, including change management and incident management
  • Good communication and presentation skills – versatility to communicate effectively with IT, Business, external vendors and senior management
  • IT knowledge in order to understand system design and facilitate troubleshooting and communication with other IT teams
  • Very good/good English 

Not required but desired

  • Experience in project tracking, reporting and governance with understanding of the project delivery process
  • Knowledge of Windows, SQL DB, Web application servers architecture (hands-on experience in at least one of mentioned technologies)
  • Practical experience with delivery, implementation, service and management on external cloud platform such as Azure,
  • Amazon Web Services (AWS) and/or other cloud solutions
  • Skills and experience in infrastructure design, implementation and maintenance
  • Project management certification is a plus (ex. PMI, PMP or PRINCE2)

We offer:

  • A stable employment in a company with a long history in innovation and technology
  • Collaboration with experienced experts in an international environment
  • Individual development and training opportunities, from job specific to soft skills
  • Attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
  • Various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits:

  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks

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