Oferta pracy

IS Operations (Application) Manager – Finance

ABB Business Services

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use


  • ITIL

About the project

ABB Information Systems (IS) delivery team for Finance domain is looking for IS Operations Manager to work with several key global financial system for ABB Group. In that role, person will be part of the team responsible for delivering and supporting IS Finance Services, taking end to end responsibility for Applications from both operational (support, maintenance) and development perspective, having significant contribution into the current and future Services delivered to the business. It is a great opportunity to participate in shaping complex environment of advanced corporate systems, cooperating with experts from all over the world in tackling challenges and driving opportunities.

Your responsibilities

  • End-to-end responsibility for maintenance and development of applications

  • Shaping of Roadmap for application; Maintaining change backlog for applications and platforms, driving application change process and ensuring compliance with internal and external regulations

  • Coordination of works executed by application operations team, infrastructure and development teams (internal and external) in ensuring high level of quality and availability; Establishing and improving integrated, business process-oriented SLAs and OLAs

  • Accountability for the resolution of any incident, change or project which has, or might have, a major impact on the relevant IS application

  • Accountability for IS Compliance (SOX audits)

  • Triggering and driving improvement initiatives on quality of service, ensuring better alignment with business needs

  • Maintaining good relations with Stakeholders, providing regular status updates/health checks to main business representatives

  • Support in cost estimates and project plans for the applications or integration platforms in scope; Support of application budget execution

  • Cooperation with the Solution Architects in regards to Application architecture and landscape

  • Building and maintaining relationship with vendors

Our requirements

  • Master’s or Bachelor’s Degree in Computer Science, Finance, Economy or related field

  • Minimum 3 years of experience managing global application/services or implementation projects

  • Proven experience of working with IT service management concepts (ITIL)

  • Good organization and self-discipline, time management and decisiveness

  • Fluency in English, both written and spoken, is essential

  • Strong analytical skills and a deep understanding of the overall context of business processes and technologies

  • Excellent communication and interpersonal skills

  • Scrum or general Agile knowledge and working experience is a plus

  • Finance processes and systems knowledge is a plus (in particular – Reporting and Invoicing)

This is how we organize our work

This is how we work

  • agile
  • scrum

What we offer

  • Enjoy a stable employment in a company with a long history in innovation and technology

  • Collaborate with experienced experts in an international environment

  • Seize individual development and training opportunities, from job specific to soft skills

  • Private medical care (including offers for family members) and life insurance

  • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program

  • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • saving & investment scheme

  • corporate library

  • video games at work

  • coffee / tea

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages

Phone Screening


Interview with Recruiter and / or Manager


* Additional technical / language check



ABB Business Services

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

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