IS Operations Manager for Master Data

ABB Business Services

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • manager / supervisor, team manager
  • hybrid work
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

ABB Business Services

Przy Rondzie 4

Grzegórzki

Kraków

Technologies we use

Expected

  • ITIL

About the project

If you are looking for big, global challenges, Information Systems (IS) is the place to come. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

To strengthen our ABB Global Master Data team, we are looking for IS Operations Manager for Master Data with strong communication and organizational skills.

Your responsibilities

  • Is responsible for day-to-day execution of Global Master Data service operation delivery, escalation and relationship management

  • Own Master Data change processes like Year-end and Mid-year changes

  • Ensure that Master Data is maintained efficiently and accurately in all systems within scope of responsibility

  • Is accountable for fulfilling the service requests in the agreed SLAs within scope of responsibility

  • Provide professional communications, trainings and know-how sharing functions to other team members and to business users

  • Own and coordinate Master Data Trainings landscape

  • Coordinate internal communications flow

  • Work in an international team and communicate in English on a daily basis

Our requirements

  • Degree preferably in information management, management and marketing, economy or related area or 1-3 years of experience in relevant position

  • Excellent communication and interpersonal skills

  • Excellent problem-solving skills with attention to details

  • Ability to work independently and as part of a team, based upon set goals and objectives

  • Knowledge of ITIL processes

  • Fluent spoken and written English and Polish

What we offer

  • Enjoy a stable employment in a company with a long history in innovation and technology

  • Collaborate with experienced experts in an international environment

  • Seize individual development and training opportunities, from job specific to soft skills

  • Private medical care (including offers for family members) and life insurance

  • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program

  • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • saving & investment scheme

  • corporate library

  • coffee / tea

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages
1

Phone Screening

2

Interview with Recruiter and / or Manager

3

* Additional technical / language check

4

Congrats!

ABB Business Services

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Scroll to the company’s profile