Oferta pracy

IS Operations Manager for Treasury Systems – User Access Management Team

ABB Business Services

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use


  • ITIL4

  • Prince2

  • Lean

About the project

If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

To strengthen the IS Treasury Team we are looking for IS Operations Manager for Treasury Systems – area of User Access Management.

The Team is responsible for managing access to all Treasury applications including e-banking solutions.

Your responsibilities

  • Providing leadership to IS Treasury User Access Management team, by guiding and monitoring task completion (without carrying line responsibility). Is responsible for day-to-day monitoring of tickets execution.

  • Contributing to the development of Service Catalogue in ServiceNow, setting directions in the areas of service introduction and end user support.

  • Integrating Operation and Building activities in collaboration with dedicated Build Teams – onboarding of applications’ UAM process to the future global ABB IAM tool. Root cause analysis of incidents and delivering

  • problem resolution.

  • Undertaking periodic audits to ensure correct user access has been provided to systems. Supporting SOX controls execution in UAM area. Reviewing periodically the performance of the operation teams, the

  • quality of the deliverables and the end user satisfaction.

  • Supporting IS Service Owner in process transition (mainly e-Banking area).

  • Taking ownership of Knowledge Database. Making sure the documentation is complete, up-to-date and of high quality.

  • Contacting vendors or banks if external support is needed. Actively participating in process continuous improvements and automation.

Our requirements

  • Minimum 5 years of experience in IT environment (preferably IT Financial Systems). E-banking experience is preferable.

  • Strong sense of ownership for the service is a must.

  • Experienced in stakeholder management (also with senior management).

  • Analytical skills, well-organized, quality driven, able to work in somewhat hectic environment.

  • Market recognized certification (ITIL4, Prince2, Lean), Access Management working experience is an advantage.

  • Fluency in English is a must.

  • At least intermediate knowledge of MS Excel is a must.

What we offer

  • Enjoy a stable employment in a company with a long history in innovation and technology.

  • Collaborate with experienced experts in an international environment.

  • Seize individual development and training opportunities, from job specific to soft skills.

  • Private medical care (including offers for family members) and life insurance.

  • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.

  • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • saving & investment scheme

  • corporate library

  • video games at work

  • coffee / tea

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages

Phone Screening


Interview with Recruiter and / or Manager


* Additional technical / language check



ABB Business Services

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

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