Oferta pracy

IS Reporting Specialist

ABB Business Services

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use


  • Tableau

  • SQL


  • Snowflake Data Cloud

About the project

Working with SPEX Performance Management Team you will perform various activities to apply Measurement, Reporting and Performance Management frameworks to enable planning, control, review and audit of service provision, to meet agreed KPI targets.

As an IS Reporting Specialist, with a technical focus, you will support monitoring of service level agreements (SLA) by measuring, analyzing and reporting GBS IS service performance to drive increased service efficiency and effectiveness.

In this position you will be reporting to IS Department Manager for Measurement and Reporting under GBS IS SPEX Performance Management.

Your responsibilities

  • Apply and execute the management practices Service Level Management and Measurement and Reporting within GBS IS to enable planning, control, review and audit of service provision, to meet agreed KPI targets.

  • Support operating and maintaining the Performance Management Platform.

  • Translate reporting needs intro production reports and dashboards.

  • Apply a variety of visualization techniques and designs the content and appearance of data visuals to communicate KPI measurements results.

  • Review and analyze the efficiency of existing report procedures and systems with main focus on optimization, standardization and automation.

  • Create process and service reports to ensure process and service performance is transparent to the respective stakeholders.

  • Extract and process data from various data sources, using data modeling work to develop reporting capabilities.

Our requirements

  • 1 year experience in data gathering, reporting, validation and analysis.

  • Good knowledge of Tableau (Server and Desktop) reporting.

  • Familiar with database concepts and technologies including data warehousing, SQL, ETL and other.

  • Analytical thinking and attention to details and quality.

  • ITIL knowledge is a plus.

  • Strong English language skills both written and spoken.

  • Knowledge of Big Data (Snowflake) would be beneficial.

What we offer

  • Enjoy a stable employment in a company with a long history in innovation and technology.

  • Collaborate with experienced experts in an international environment.

  • Seize individual development and training opportunities, from job specific to soft skills.

  • Private medical care (including offers for family members) and life insurance.

  • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.

  • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • saving & investment scheme

  • corporate library

  • video games at work

  • coffee / tea

  • sharing the commuting costs

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages

Phone Screening


Interview with Recruiter and / or Manager


* Additional technical / language check



ABB Business Services

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

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