ABB Business Services Sp. z o.o.

IS Service Manager

ABB Business Services Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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ABB Business Services Sp. z o.o.

Przy Rondzie 4

Kraków

IS Service Manager
Workplace: Kraków
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
 
If you are looking for big, global challenges, Information Systems (IS) is the place to be. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

You will play a key role in leading and strengthening our Global IS team, supporting IT Finance Team in Krakow. Reporting to the Global Finance Delivery Manager, you will lead a team responsible for building and providing specific IS solutions and services, while supporting global business needs and helping to solve challenging topics.

Your responsibilities

  • Supporting the installation / management / maintenance / optimization of internal and cross-functional processes related to IS Service Build or IS Service Delivery.
  • Participating in the definition of costs and schedules and delivering IS activities within assigned budget.
  • Assisting in major incident & critical situation resolution, providing input and expertise to solutions for any incident, change or project with a major impact on the relevant IS solutions/services.
  • Driving excellent customer service to ensure satisfaction with IS services, in line with strategic and tactical needs, making sure actions are taken to close any gaps and influencing stakeholder perceptions of the relevant IS services.
  • Leading tax activities to ensure alignment with business goals and compliance with ABB IS Enterprise Architecture and ABB IS Guidelines and Directive.
  • Leading the execution of IS solution/service delivery by internal IS delivery and IS operations team members, as well as external third-party IS service suppliers in a “core and flex model.”
  • Collaborating with Finance Management to ensure that the Tax team is properly organized, staffed, skilled and directed.
  • Guiding, motivating and developing less experienced team members to reach their own potential.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • A Master degree in Computer Science, Economics or related fields.
  • More than 5 years of experience in managing global IT applications/services or in projects management; understanding of technical aspects of an application.
  • Experience in working with IT Service Management concepts (ITIL).
  • Proven experience with Finance, Accounting or Treasury related systems and in managing relations with vendors.
  • Ability to work in multicultural and multinational environment and ability to understand of the overall context of business processes and technologies.
  • Strong leadership skills, time management, decision making, independence and discipline.
  • SAP technical/functional knowledge, and proven financial background is a strong plus.
  • Fluency in English is essential (written and spoken).

We offer:

  • A stable employment in a company with a long history in innovation and technology
  • Collaboration with experienced experts in an international environment
  • Individual development and training opportunities, from job specific to soft skills
  • Attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
  • Various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits:

  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
 
If you are looking for big, global challenges, Information Systems (IS) is the place to be. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

You will play a key role in leading and strengthening our Global IS team, supporting IT Finance Team in Krakow. Reporting to the Global Finance Delivery Manager, you will lead a team responsible for building and providing specific IS solutions and services, while supporting global business needs and helping to solve challenging topics.
IS Service ManagerNumer ref.: PL73194435_E2

Your responsibilities

  • Supporting the installation / management / maintenance / optimization of internal and cross-functional processes related to IS Service Build or IS Service Delivery.
  • Participating in the definition of costs and schedules and delivering IS activities within assigned budget.
  • Assisting in major incident & critical situation resolution, providing input and expertise to solutions for any incident, change or project with a major impact on the relevant IS solutions/services.
  • Driving excellent customer service to ensure satisfaction with IS services, in line with strategic and tactical needs, making sure actions are taken to close any gaps and influencing stakeholder perceptions of the relevant IS services.
  • Leading tax activities to ensure alignment with business goals and compliance with ABB IS Enterprise Architecture and ABB IS Guidelines and Directive.
  • Leading the execution of IS solution/service delivery by internal IS delivery and IS operations team members, as well as external third-party IS service suppliers in a “core and flex model.”
  • Collaborating with Finance Management to ensure that the Tax team is properly organized, staffed, skilled and directed.
  • Guiding, motivating and developing less experienced team members to reach their own potential.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • A Master degree in Computer Science, Economics or related fields.
  • More than 5 years of experience in managing global IT applications/services or in projects management; understanding of technical aspects of an application.
  • Experience in working with IT Service Management concepts (ITIL).
  • Proven experience with Finance, Accounting or Treasury related systems and in managing relations with vendors.
  • Ability to work in multicultural and multinational environment and ability to understand of the overall context of business processes and technologies.
  • Strong leadership skills, time management, decision making, independence and discipline.
  • SAP technical/functional knowledge, and proven financial background is a strong plus.
  • Fluency in English is essential (written and spoken).

We offer:

  • A stable employment in a company with a long history in innovation and technology
  • Collaboration with experienced experts in an international environment
  • Individual development and training opportunities, from job specific to soft skills
  • Attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
  • Various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits:

  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks

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