IS Service Owner for HSE and Sustainability Domain

Technologies we use

Your responsibilities

• The Service Owner is responsible to design, implement and maintain the framework to deliver the services in scope in time, budget and in line with the customer's expectations

• Is responsible to implement the service delivery strategy and service delivery plan for assigned service(s)

• In concert with all relevant stakeholders ensures satisfaction with IS services understanding their strategic and tactical needs, making sure actions are taken to close any gaps, and influencing stakeholder perceptions of the relevant IS services; all within the scope of responsibility

• Ensures work in the delivery department is compliant with Corporate IS and any other applicable ABB Regulations (internal and external) and ABB Group Guidelines, especially ABB IS Guidelines and Directive, which deal with IS service delivery

• Is responsible to supports all internal IS and cross-functional processes related to IS service delivery or IS service demand in the relevant service area of responsibility

• Effectively supports processes that foster service improvement

• Executes, for assigned tasks, all actions in IS processes according to agreed RACI specification

• Is responsible to act in compliance with Corporate IS Regulation and IS Policies; with ABB Regulations and ABB Guidelines of which accountability and responsibility for this position are derived; and with any other Internal Control regulations that may be assigned

• Manages individuals and groups. Allocates responsibilities and/or packages of work, including supervisory responsibilities. Delegates responsibilities as appropriate. Sets performance targets, and monitors progress against agreed quality and performance criteria. Provides effective feedback, throughout the performance management cycle, to ensure optimum performance. Proactively works to ensure effective working relationships within the team and with those whom the team interacts with. Provides support and guidance as required, in line with individuals’ abilities. Advises individuals on career paths, and encourages pro-active development of skills and capabilities

• Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect reports within HR policies, for the benefit of both ABB and the employee

Our requirements